SmartHQ 4+

HAIER US APPLIANCE SOLUTIONS, INC

    • 1.7 • 32 Ratings
    • Free

iPhone Screenshots

Description

SmartHQ lets you manage and control a variety of smart Appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, GE Laundry app, and GE Comfort app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ enabled Appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is finished pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, Window Air Conditioner, Portable Air Conditioners, Duct-free System, Whole Home Water Filter System, Water Softener, and Water Heater, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

What’s New

Version 102.33

New Features:
• TalkBack Support
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

Enhancements:
• Nickname rules enhancement for Gateway

Ratings and Reviews

1.7 out of 5
32 Ratings

32 Ratings

Berenz ,

Basic

Does less than the remote for my Haier heat pump / air conditioner. For example, setting the unit to quiet mode is mandatory given how noisy and clunky the new unit is. There’s so much more it could do, but the developers seem to think the next priority is - wait for it - a RECIPE section! 🤯😩 also, the amount of mandatory personal information and location data is a bit of a red flag

Developer Response ,

Hi, we'd like to look into this for you. Could you please email our support team at appsupport@fisherpaykel.com. Thank you. -Rheanna@SmartHQ

LaPeta ,

Same as everyone: stuck in an email verification loop

Seriously… how many 1-star reviews do you guys need to actually get in sorting this app?? Everyone is having the same fundamental issue. We all can’t log in to the app because we are stuck in the email verification step. I have verified my email about 20 times and I still cannot access the account. Ridiculous.

I have emailed support. Haven’t received a reply yet.

Developer Response ,

Hi, we'd like to look into this for you. Could you please email our support team at appsupport@fisherpaykel.com with the email address you're attempting to sign up with? Thank you. Rheanna@SmartHQ

Bradley Mexpha ,

Can’t log in

Same as other reviewers. I try to log in and am told I need to verify my account. I then open the email and it says my account has been verified, try to log in again and am sent in a loop being told I need to verify. I’ve been trying for a month to no avail. I saw other reviews had a reply to email their support, however I emailed over 3 weeks ago and have gotten no reply.

Developer Response ,

Hi Bradley, we'd like to look into this for you. Could you please email our support team at appsupport@fisherpaykel.com with the email address you're attempting to sign up with? Thank you. Zubayr@SmartHQ

App Privacy

The developer, HAIER US APPLIANCE SOLUTIONS, INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

GE Appliances Connect
Social Networking
GE Profile Opal
Lifestyle
DevelopU
Education
MongMong
Lifestyle

You Might Also Like

Schlage Home
Lifestyle
Lutron App
Lifestyle
PowerView
Lifestyle
ecobee
Lifestyle
Rachio
Lifestyle
b-hyve
Lifestyle