SmartHQ 4+
HAIER US APPLIANCE SOLUTIONS, INC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Download SmartHQ today and unlock a world of connected convenience in your home!
SmartHQ: Your Connected Home Command Center
Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.
KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes.
• VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.
*Note: Features may vary depending on your appliance model and country of residence.
REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType.
OPTIONAL APP PERMISSIONS:
• Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).
What’s New
Version 102.50
Features:
• Recipes: Picture to recipe (Prepared Dish)
• Recipes: Share via email
• SmartHQ Laundry Assistant
• Net Zero Home – Savant Integration
• Dishwasher Cycle Feedback Form
• Dishwasher Water and Energy Usage Estimates per Cycle
Improvements:
• Arden Smoker Favorites Improvements
• POE Home Filter and Water Softener Enhancements
• Built-in Convection/Advantium improvements
• Fisher and Paykel Dish Drawer User Guides
Ratings and Reviews
Basic
Does less than the remote for my Haier heat pump / air conditioner. For example, setting the unit to quiet mode is mandatory given how noisy and clunky the new unit is. There’s so much more it could do, but the developers seem to think the next priority is - wait for it - a RECIPE section! 🤯😩 also, the amount of mandatory personal information and location data is a bit of a red flag
Developer Response ,
Hi, we'd like to look into this for you. Could you please email our support team at appsupport@fisherpaykel.com. Thank you. -Rheanna@SmartHQ
Fisher and Paykel 2 drawer Dishwasher
SECOND UPDATE: I have written again and still no response. If you are thinking of buying a Fisher and Paykel Smart product DON’T BOTHER. APP DOESN'T WORK AND THERE IS NO HELP AVAILABLE. ABSOLUTELY NO HELP AVAILABLE… THE APP IS FLAWED. THEY DON’T CARE. PEOPLE HAVE BEEN WRITING WITH THE SAME ISSUE FOR A COUPLE OF YEARS AND APP STILL DOESN’T WORK. RETURN THE PRODUCT NOW IF YOU NEED IT TO BE SMART.
Update… you responded asking me to email so you can look to this and you haven’t replied so issue still isn’t resolved. Looks like lots of people are having the same issue. You tell us all to email and then you don’t respond. I can’t get the app to verify my email let alone connect my dishwasher. I can’t get that far. I need this to work as dishwasher is integrated and I can’t see settings. It needs to be smart and this app is the only option and the app doesn’t work. Very expensive dishwasher so this is incredibly frustrating. I am in the Uk and help number is in USA. Please can you sort this app out. My product is useless without it.
Developer Response ,
Hi there, please contact us on appsupport@fisherpaykel.com and we'll be happy to look into this for you - Zubayr@SmartHQ
Brand new F&P model: RF605QNUVX1. Does not connect to WiFi
This app is drivel. Brand new fridge just released by F&P and brand new for us. Followed instructions, on various devices, once you move to the GE_MODULE_XXXX network, and go back to the app the “next” never becomes clickable. Do not use this app. Moreover the list of reviews seems to indicate the developers have been made aware of this for months and do nothing about it. Shocking and immensely frustrating. F&P if you’re bothering to follow this. Move to the app developer that ships with Siemens products, Home Connect. Just followed a similar set up that failed for our new fridge from you using SmartHQ, and it worked instantly for a new dishwasher by Siemens using Smart Connect. The developers here clearly do not care. This comes off badly on you, F&P. I’m annoyed I’ve spend £3.5k on a fridge from you and you cannot be bothered to get this right!
Developer Response ,
Hi, I am sorry to hear about your experience. We are aware that there is a bug in this version of SmartHQ where once you connect to the GE_MODULE_XXXX the "Next" button is not tappable. Our team is actively investigating this matter, and we are working on resolving it as quickly as possible. Please email us at appsupport@fisherpaykel.com and we will provide you with an update once this has been resolved. Thank you - Dylan@SmartHQ
App Privacy
The developer, HAIER US APPLIANCE SOLUTIONS, INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- HAIER US APPLIANCE SOLUTIONS, INC
- Size
- 226.7 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 14.6 or later.
- iPod touch
- Requires iOS 14.6 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Italian, Spanish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © GE Appliances
- Price
- Free