SnappyShopper Grocery Delivery

Name: SnappyShopper Grocery Delivery
Rating: 4.8 (45462 reviews)
Author: mtc.mobile

Local store to door

Free · Designed for iPad

45K Ratings
Ages

18+
Years
Category

Food & Drink
Developer

mtc.mobile
Language

EN
English
Size

84.3
MB

Snappy Shopper: delivering food, drink and household goods from your local store to door from as little as 30 minutes – and completely contact free! Forgotten the milk? Running out of time to get to the shops? Need a home delivery slot TODAY? You need Snappy Shopper. Tap in your postcode and order groceries from your local store, then let Snappy Shopper deliver directly to your door from as little as 30 minutes. Delivering from top convenience stores including Nisa, SPAR, Premier, One Stop, Costcutter, EVF and co-op food, Snappy Shopper can satisfy your same day home delivery needs. With hundreds of local Snappy Shopper stores, we have quickly become the UK's fastest growing grocery delivery service! Snappy Shopper retailers offer a wide range of products, from milk and bread to confectionary and household items to satisfy your online grocery shopping needs. Local store restrictions apply. Licensing hours apply. Users must be aged 17 years or over. Challenge 25 applies to age restricted goods. Not all UK locations are serviced. Snappy Shopper Driver? Log in with your credentials and deliver our great service from as little as 30 minutes.

Ratings & Reviews

4.8

out of 5

45K Ratings

Easy ordering fast delivery
31/01/2021

gizmosis20
Have used this app 3 times for delivery by the Co-op store locally. The first time delivery was very fast but they forgot one item. Easily rectified and within the hour item received. 2nd time again one item was missing this time it arrived promptly with a bouquet of flowers as an apology. 3rd time everything was there. The drivers are friendly and cheerful, I can order pretty much everything I need and I like Co-op quality, it’s ideal for me as I can be independent and it means I can get a delivery within a couple of hours, none of this booking a slot for the following week if you’re lucky.I had an issue trying to “invite friends” but web producers were very prompt in identifying the problem and giving me a link to use until they had updated the version.In lockdown when visiting a shop should be avoided I find it a brilliant option.

Developer Response
Thank you for the excellent review and feedback. Please consider leaving us a review on our Trustpilot and sharing your experience.
Easy ordering fast delivery
31/01/2021

gizmosis20

Have used this app 3 times for delivery by the Co-op store locally. The first time delivery was very fast but they forgot one item. Easily rectified and within the hour item received. 2nd time again one item was missing this time it arrived promptly with a bouquet of flowers as an apology. 3rd time everything was there. The drivers are friendly and cheerful, I can order pretty much everything I need and I like Co-op quality, it’s ideal for me as I can be independent and it means I can get a delivery within a couple of hours, none of this booking a slot for the following week if you’re lucky.I had an issue trying to “invite friends” but web producers were very prompt in identifying the problem and giving me a link to use until they had updated the version.In lockdown when visiting a shop should be avoided I find it a brilliant option.
Developer Response 18/08/2023
Thank you for the excellent review and feedback. Please consider leaving us a review on our Trustpilot and sharing your experience.
i’d give it 0 if i could.
20 Aug

holly louise dodd
i was home alone, i’m younger and so i thought ill order the shopping in. paid for the bag fees, extortionate delivery ext..not happy but it happens. then it came to the shop. half my items are missing, again. happens but not happy.. but i understand they refunded half my items but why did it decide to just not show up? for reference.. i ordered at 9pm. my slot was for 10:10 and that rolled around, not here. no biggy people run late..then 11pm. so i ring the store as instructed. no answer. ring snappy shopper, no answer. ring another store.. they say they’ll sort it out. they don’t. i’ve ordered this stuff for my tea btw!! so 12,1 roll around and i think i need food to sleep. end up with a mcdonald’s that wasn’t nice either, but that’s not the point here. messaged snappy shopper threw email, instagram. like instructed and went to bed. i’ve woke up to my order still being down as accepted.. a message from snappy shopper it’ll take 10, TEN days to get my money back. livid! do not try this app unless you want this experienceedit: thank you for the reply, the store i ordered from was One Stop prescott road. this isn’t a one off either. o rang another store and they said “oh my god another snappy shopper issue” so i’m guessing there fed up of hearing about it!! solve this problem.

Developer Response
Frustrating to read your experience. Snappy Shopper is a market place solution meaning we host retailer groups and independent stores on our solution but do not have direct control over their store team nor their drivers. We supply the technology and our operating revenue stems primarily from the service charge (minus payment gateway charges). We'd appreciate if you could spare time to send an email to contact@snappyshopper.co.uk and name the store. Most stores would perform much more satisfactory than described (up-to-date stock listed and keeping better to advised delivery estimate), so in these situations we suggest using other stores that could be listed in your area. The message from Snappy Shopper regarding the refund suggests a cautious time frame due to variations in the banking system. However, in many cases, if not most, funds will be returned within 24hrs and often have not left the customer account being only a reserve on the order amount. Edit: Thank you for updating the review. An account manager will speak to the One Stop store about your experience. Regarding the "solve this problem", the points listed (menu item availability not updated and late deliveries) are at the retailer/driver side. These aspects are managed by the store team, which is not run/owned/controlled by Snappy Shopper. However, in cases of consistent poor service as a last resort we can remove stores from our Snappy Shopper ordering platform.
i’d give it 0 if i could.
20 Aug

holly louise dodd

i was home alone, i’m younger and so i thought ill order the shopping in. paid for the bag fees, extortionate delivery ext..not happy but it happens. then it came to the shop. half my items are missing, again. happens but not happy.. but i understand they refunded half my items but why did it decide to just not show up? for reference.. i ordered at 9pm. my slot was for 10:10 and that rolled around, not here. no biggy people run late..then 11pm. so i ring the store as instructed. no answer. ring snappy shopper, no answer. ring another store.. they say they’ll sort it out. they don’t. i’ve ordered this stuff for my tea btw!! so 12,1 roll around and i think i need food to sleep. end up with a mcdonald’s that wasn’t nice either, but that’s not the point here. messaged snappy shopper threw email, instagram. like instructed and went to bed. i’ve woke up to my order still being down as accepted.. a message from snappy shopper it’ll take 10, TEN days to get my money back. livid! do not try this app unless you want this experienceedit: thank you for the reply, the store i ordered from was One Stop prescott road. this isn’t a one off either. o rang another store and they said “oh my god another snappy shopper issue” so i’m guessing there fed up of hearing about it!! solve this problem.
Developer Response 24 Aug
Frustrating to read your experience. Snappy Shopper is a market place solution meaning we host retailer groups and independent stores on our solution but do not have direct control over their store team nor their drivers. We supply the technology and our operating revenue stems primarily from the service charge (minus payment gateway charges). We'd appreciate if you could spare time to send an email to contact@snappyshopper.co.uk and name the store. Most stores would perform much more satisfactory than described (up-to-date stock listed and keeping better to advised delivery estimate), so in these situations we suggest using other stores that could be listed in your area. The message from Snappy Shopper regarding the refund suggests a cautious time frame due to variations in the banking system. However, in many cases, if not most, funds will be returned within 24hrs and often have not left the customer account being only a reserve on the order amount. Edit: Thank you for updating the review. An account manager will speak to the One Stop store about your experience. Regarding the "solve this problem", the points listed (menu item availability not updated and late deliveries) are at the retailer/driver side. These aspects are managed by the store team, which is not run/owned/controlled by Snappy Shopper. However, in cases of consistent poor service as a last resort we can remove stores from our Snappy Shopper ordering platform.
5star
24/08/2023

daniellee81
Always quick most of the time which it’s never longer than an hour which I think is great, had a issue if they don’t have the stuff you want they just put a different flavour in I’d rather they called and asked if you’d want that cause they don’t have what you asked for but apart from that mistakes happen nothing major just making a point really, great for people who can’t leave the house and need the shops and through lock down, it’s a great idea for elderly or disabled people who may need items from the shop and can’t manage to get there this means they can still get what they need without relying on other people gives them a bit of there own independence back, love it great idea thanks 🥰

Developer Response
Thank you for the excellent review and feedback. Please consider leaving us a review on our Trustpilot and sharing your experience.
5star
24/08/2023

daniellee81

Always quick most of the time which it’s never longer than an hour which I think is great, had a issue if they don’t have the stuff you want they just put a different flavour in I’d rather they called and asked if you’d want that cause they don’t have what you asked for but apart from that mistakes happen nothing major just making a point really, great for people who can’t leave the house and need the shops and through lock down, it’s a great idea for elderly or disabled people who may need items from the shop and can’t manage to get there this means they can still get what they need without relying on other people gives them a bit of there own independence back, love it great idea thanks 🥰
Developer Response 28/08/2023
Thank you for the excellent review and feedback. Please consider leaving us a review on our Trustpilot and sharing your experience.
This app is a life-saver for the disabled
19/11/2023

TJ. G
I’m partially blind, and struggle shopping in physical stores reading labels etc, and this app is amazing! It puts everything into helpful categories, I don’t have the anxiety I normally feel when physically going out to shop, it makes me feel safer. If I had one complaint about the app it would be the inability to review a individual store through the app unless I get the notification asking if I would like to review a previous order, that’s it 😅.Maybe add some most accessibility features like a dark mode so folk like myself who have a sensitivity to bright lights won’t be flash banged opening the app haha, but honestly the app is almost perfect.

Developer Response
Thank you for the positive review and feedback
This app is a life-saver for the disabled
19/11/2023

TJ. G

I’m partially blind, and struggle shopping in physical stores reading labels etc, and this app is amazing! It puts everything into helpful categories, I don’t have the anxiety I normally feel when physically going out to shop, it makes me feel safer. If I had one complaint about the app it would be the inability to review a individual store through the app unless I get the notification asking if I would like to review a previous order, that’s it 😅.Maybe add some most accessibility features like a dark mode so folk like myself who have a sensitivity to bright lights won’t be flash banged opening the app haha, but honestly the app is almost perfect.
Developer Response 25/01/2024
Thank you for the positive review and feedback

• Fixed the member account verification option not always showing when appropriate. • Fixed the iOS 26 search tab results pagination button not working.

Version 5.1.36

27 Nov

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