Manage your South West Water account & see what work we are doing in your area.

View and manage your South West Water account using the latest version of our app. Features include;

• Quick, simple and secure way to let you manage your account online
• Personalised dashboard displaying information about your bill
• Submit readings and view your water consumption
• Securely pay your bill
• Find out what we’re doing 'InYourArea’
• Help save water by reporting a leak

South West Water are committed to protecting and respecting your privacy. To read our privacy policy go to:

If you install this app you accept the South West Water Terms of Use at:

Copyright South West Water – All rights reserved
South West Water Limited, Registered in England No. 02366665
Registered Office: South West Water Limited, Peninsula House Rydon Lane Exeter Devon, England EX2 7HR

What’s New

Version 3.0.5

This is a major release that has simplified the app and fixed a number of bugs.

Ratings and Reviews

1.4 out of 5
50 Ratings

50 Ratings

Sprocmack ,

Meter readings

This South West Water application has improved a little but its usefulness remains limited. I would rate it much more highly we’re it able to record my interim readings since this facility is unaccountably hamstrung presently.

Water boards advise customers to be alert for leaks by taking more frequent and regular readings. In this context, it pains me to note the apparently inadequate liaison between SWW and its IT consultants which has so far led to a missed opportunity.

Surely the page which gives the average water consumption between readings could be supremely useful in giving early warning of leaks were it able to record readings as often as the customer wished to take them.

Come on SWW, prove to me that you really are more committed to the limitation of water wastage than my first hand evidence suggests.

Leeseroonio ,

Not sure what the problem is

After having an awful time trying to make a payment on the actual web page of SWW. I downloaded the app and it was all done in minutes. It did exactly as I wanted, remains to be seen if it will continue to do the business but seems perfectly fine to me

Seancallum ,

Utterly useless

Doesn’t work - hasn’t worked for months - nobody bothered to want to fix it - shocking from a private company that they haven’t done anything about this and every time you try to log on it just says “system error check your internet”.

If the water was open to competition from other companies they would have fixed this from day 1 ! Not bothered as you can’t use anyone else.

App Privacy

The developer, South West Water Ltd, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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