Straight to your pocket! Download our free On Track app for tailored information about your most used journeys, easy ticket purchase and more. Live departure times, platform changes, service updates and a nifty journey planner are all just a swipe, tap and scroll away.
• Personalised dashboard for your regular journeys
• Buy train tickets on the go and collect at the station
• Live departure and arrival boards
• Interactive map
• Station facilities and parking
• Tube updates
• Submit delay repay claims
Fixes and improvements.
Ratings and ReviewsSee All
Southern Rail are pushing everyone to use their smart card ‘The Key’ but make it impossible to book tickets on to it using this App. For a while it worked fine and you could could could select The Key at the start of the booking process but now that button doesn’t automatically appear. I have refresh the page, log in/log out and/or start booking a regular ticket and hope the button will appear. Occasionally it does, but most of the time it doesn’t and I have to try booking through the website instead (which often has the same problem but The Key button appears more often on this). It is becoming harder and harder to use this ‘smart’ card. PLEASE make this app easier to book The Key Tickets.
For once I’m giving southern rail a good rating
Firstly I know their trains have been a nightmare but that has nothing to do with the app lol. Secondly, the app is actually really good!! I use it all the time for when I’m going to uni, it tells me when stuff is delayed, where it is and it always tells me the quickest train to get back. This app has saved me a couple of times from missing a train with the way it has the platform numbers and everything.
Says you can buy up to 5 tickets. But you can only do this at a ticket machine. Online you are limited to 1 ticket which is not helpful when wanting to book multiple journeys in advance. There is also a 2 hour delay when you have to wait before loading a ticket. Loading tickets is hit and miss - seems to work about 50% of the time. Card reader beeps and tells you to seek assistance... really helpful when there is no one at the station and the ticket machine is usually broken. Good idea let down by very inflexible and unreliable system.
- THE GO-AHEAD GROUP PLC
- 20.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © 2013 The Go-Ahead Group Plc. All Rights Reserved.
Up to six family members will be able to use this app with Family Sharing enabled.