Southern Railway 4+

UK train times & tickets

The Go-Ahead Group plc

    • 4.3 • 307 Ratings
    • Free

iPhone Screenshots

Description

Looking for a hassle-free travel experience with no hidden fees? We’ve got an app for that! Download the official Southern Railway app to check train times and book tickets for any train line in Great Britain.

With the Southern Railway app you can:

ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees.

FLEXIBLE TRAVEL OPTIONS: Sign up for keyGo and travel seamlessly with Smartcards. Tap & go without pre-buying tickets. Track your journeys and manage your account easily.

LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.

MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.

ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

DIGITAL RAILCARDS: Save at least 1/3 on train fares with digital railcards. Easily renew online and never worry about losing your physical card.

What’s New

Version 3.0.10

We're excited to introduce the new Ticket Wallet feature, designed to help you store and organise all your new and expired tickets. Now you can keep track of everything from eTickets to sTickets, all in one convenient view within the app.

Ratings and Reviews

4.3 out of 5
307 Ratings

307 Ratings

tim 3467@2 ,

I find it too much information at once and can’t save journeys

It’s wonderful that you finally updated the app. I made it easier to buy tickets. However, I find it very confusing. I’m not very user friendly. And when I say that I mean the layout. I preferred the block simple layout of the previous app. I found it a lot easier to understand and see my journey. I understand this version of the app will take time to get used to. But I did appreciate the previous app being more straightforward. But I’m glad you’ve made improvements with the payment and also the buying of train tickets.

Sandy_bzz ,

Ok… but

Once I got used to new layout found it so much easier to buy tickets than the old app. However I could not believe that purchased e-tickets didn’t go straight to the My tickets section of the app. Unless there is something I’m missing?
I had go to my email and then download them to my phone’s wallet. Ok that was a straight forward process but what is the point of having a My tickets tab if the tickets you buy don’t automatically go into it. Seems nonsensical. Why the additional unnecessary step.
Also the option to pay with apple wallet would be helpful.
Due to those two glaring errors I will go back to using Trainline as my purchasing platform and just use the southern app for information.

GGStanden ,

Easy way to renew my Flexi Season Ticket

I use this app to renew my Smart Card flexi season ticket. It’s easy and convenient as I can renew my ticket from home or on the move.

The only downside is that the app is regularly updated and glitches straight after. If you try & buy a smart ticket on this app when it’s just been updated, you will get a message saying it’s not possible to deliver your ticket to a smart card. It’s a known issue but never seems to get resolved. When this happens, the solution is to use a non-mobile device e.g. a laptop or PC to go online and buy the ticket on the Southern website. It’s not a major problem but it’s irritating enough for this app to only warrant 3 stars in my opinion.

App Privacy

The developer, The Go-Ahead Group plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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