We’re Spark, the leading energy supplier for tenants in Great Britain, and a popular choice for homeowners too. We think good things come in small packages, and as an independent supplier, we put you first.
We know you’d much rather spend time doing something fun instead of worrying about your energy supply, so our app is designed to keep things quick and simple.
PUTTING THE POWER IN YOUR POCKET
Manage your energy from the palm of your hand. Check your balance or pay a bill in just a few taps – it’s energy the easy way!
With our app you’ll be able to…
• Submit a meter reading
• Make a payment or set up a Direct Debit
• View your bills and statements
• Compare and change your tariff
• Update your contact preferences
• Edit your contact details
• Tell us you’re moving home
GETTING UP AND RUNNING
Once you’ve downloaded the app, login using your existing Spark ‘My Account’ username and password. If you don’t have an online account yet, that’s okay, just register using your account number and postcode – it couldn’t be easier.
We’ve designed the app for use on a mobile. It isn’t adapted for use on a tablet yet but don’t worry, if you’re having problems you can still manage your account online using the ‘My Account’ feature on our website, myaccount.sparkenergy.co.uk.
NOT WITH SPARK YET?
If you’re not yet a customer, switching to Spark couldn’t be easier. Get a quote and compare prices at www.sparkenergy.co.uk/compare. Follow the simple steps on the website and you could be ready to start saving money on your energy bills in minutes.
General bug fixes and enhancements
Ratings and Reviews
Rubbish. They always leave me without money. I save a little aside to put on each week (it’s never enough as they charge double what most providers do) so if for example I have £5 to top up, I’ll do it online the normal way. It’ll then say unsuccessful yet it would have taken my last £5! When I joined up I never received a payment card, information on how to top up, information on using my electric meter box or any phone numbers or website. I’ve had nothing but bad experiences from day one. When I try get hold of them I either get hung up on or they answer and say can we put you on hold! A year later I’m still unsure on how to check my balance! Rubbish. Use a different company because if I had the chance to swap I’d do so tomorrow.
After reading all the reviews I was expecting this app to be awful. However after downloading I was pleasantly surprised to find it works very well. Had no problems logging in, the interface was easy to use. Their live chat is probably the highlight, especially as Sparks phone line gets so congested. Have used the chat three times now and every time my problem has been resolved quickly. As for the company, they’re an energy company- you can only expect so much from them. However whenever a problem HAS arisen it’s been sorted out quickly and easily through the live chat.
This company is an absolute joke worst company I’ve ever been with ever can’t get on this stupid app or if I do get on the app it says all my details are wrong and doesn’t allow me to access anything . If you top up online it says transaction failed so you try again and again until you realise it has not failed and all your moneys left your bank plus the fact I can’t change as every time I try change this robbing company refuse by saying I’m in debt absolutely appalling I would rate this heap of crap zero stars but doesn’t let ya
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- SPARK ENERGY SUPPLY LTD
- 36.9 MB
- Requires iOS 8.0 or later.
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Requires macOS 11 or later and a Mac with the Apple M1 chip.
- Age Rating
- 17+ Unrestricted Web Access
- © 2020 Spark Energy
Up to six family members will be able to use this app with Family Sharing enabled.