Squarespace: Run your business 4+

10 out of 10

The best thing I done for my business was to switch from big cartel to square space. Having been with big cartel for 7 years I was really nervous about the transition, but I can honestly say it was a seamless visual upgrade from one site to the other.

In my opinion the square space platform is great for new and established businesses alike and definitely stands apart from the other online retail platforms on the market.

Square space is perfection personified, congratulations on a job well done.

‘New app’ keeps reverting to old app - definitely not working properly

Edit - after my last review things improved and I had good access of the new in app analytics for a few days - although it made me log in with password on every opening - but since yesterday I just have a blurred screen and rotating circle icon with app not even loading - despite deleting and reloading 😫

I’ve had the new app for a while, but still kept using old familiar analytics app - now forced to use the new app since old one has been switched off - only the new app keeps reverting to old layout on my iPhone. Click on analytics and it tells me to download analytics app that you have now switched off ?? Then get stuck in that page - literally have to close the app leave it a few hours and reopen app again & it loads as new app - great - I go and look at analytics that works fine, but as soon as I use the ‘home’ button it takes me back into the old app - which is switch off - it’s like being stuck in Groundhog Day - only I don’t think I’m doing anything wrong - so I can no longer monitor my website on the move. Very disappointing.

Developer Response ,

We're really sorry to hear about the trouble you've been having and we'd like to look into this for you. Please reach out to our Customer Support team by email or live chat at support.squarespace.com so we can assist you. If you could let us know how this goes in an updated review, we'd appreciate that.

In some ways better, but in lots of others, worse

Where to start with this review... in some ways the app is an improvement on the previous blogger app, in that it more closely replicates the website functionality, and in theory increases what you can do from the iPad at last.

And yet there are still so many basic problems that I wonder how this ever shipped. Things that are actively worse:

1. Editing a post that has already been published is actively difficult. I can’t scroll the markdown view, making that view useless.

2. I can’t seem to create new tags for posts, only select from the ones I have.

3. The URL structure for posts authored in the app is different to those on the website, and they are less SEO friendly.

Things that still aren’t address in this version of the app:

1. Embed blocks still don’t support Soundcloud links, something pretty crucial for a music blogger, and functionality that has existed for years on the website. Why wouldn’t the embed functionality just use the exact plugin structure of the website?

2. You can’t animate images in the way you can on the website. It’s a small thing, but again... makes it hard to just use the mobile app without also working with the website.

As someone who increasingly focuses their workflow on an iPad rather than a laptop, it feels like Squarespace are really dragging their heels on providing proper support.