Star Trek Fleet Command 12+

Played this game for an embarrassingly long time considering I have a job and a life to live. Which is the problem. Many on here either don’t or choose to spend so much time on the game that it impacts how others play. But the game develops seem to understand this and it makes it very difficult for you to be a casual player without paying out large (far too large!) sums for packs. Once paid, for any protection you’d hope for drains away because your base is usually only protected for about 8 hours (better peace shields are available, usually at cost!). Those 8 hours are frustrating for the casual sleeper who won’t schedule their sleeping around that.. in short any resources bought for us then just taken by other players. I refuse to pay such high amounts. Which is maybe by when the game glitches (very frequently) support will simply not answer you. They will answer if you’ve paid for a pack but as others have seen, very rarely do they actually help. Not bad to fill time if you have it I suppose, DON’T buy any packs-they simply aren’t necessary to play casually.

Good game, very addictive but few issues... game is solely geared to people who spend ALOT of money on upgrades (which are insanely expensive) which means lower players have to have base shields up all of the time, thus meaning you can’t progress the pvp phase cos your shield is up protecting against high level players. As an example level 41 player can attack a level
29 player where there power of a ship is more than my entire base.... scopelys response... it makes the game more interesting for high level players... what a joke. If you’re prepared for this the game is a laugh and if you get in a good alliance can be enjoyable.

Second and more importantly, there is a major issues with the game and scopely do not care. A piece shield is activated on a night to protect base, it confirms as being active .... but when you close the game to catch some zzzzzz the shield resets and your base is now free to be attacked. Turns out the shield hasn’t actually registered. This has personally happened to be 3 time’s and scopely customer services said no shield active.... but it was. They do not even try to answer the actual problem and even acknowledge it. This has happened to other people in my alliance and developers are informed but couldn’t care less. You get the same response from them and they close the case, not even allowing you to respond.

Game doesnt work on Apple devices. Crashes all the time. Game lags. Developers happy to take your money yet wont refund when you demand money back as game does not run or work as described or intended. They tell you to speak to Apple support for refunds as they process all payments and refunds. Apple will point blank refuse to refund anything and refuse to take any action against the app developers or remove the game from the app store, leaving anyone Apple customer that downloads this game at risk. Shocking customer service from both Scopley and Apple. Only download if you want bad customer service and empty pockets. Great game if you like bugs, glitches and constant reboots. Credit Card is a must for this game.

After trying to get money back from both Scopley and Apple, it seems all they do is pass the buck from one to the other until Apple Support just closes the case and refuses to return emails on the issue. Check out social media on Scopley and read reviews before downloading any of their games. No protection at all from Apple over purchasing in game add ons as they will just say its not their issue as per their terms and conditions. Both Scopley and Apple need to rethink how they treat customers and how they monitor app purchases and protection, if a product does not work as described or intended give the people their money back