Description was possibly the first breakdown company to offer an app that allows you to report your breakdown without having to make a telephone call.


Unlike other vehicle breakdown apps, the app does not require you to make a telephone call to report your breakdown.

Once you have completed the simple registration process, reporting your breakdown takes less than 15 seconds.

When we receive your request for assistance we will already know who you are*, what type of policy you have*, where you are and what may be wrong with your vehicle.

Thanks to your smart phone’s built in GPS, we will know exactly where you are.

We will call you back and confirm your details, saving you the cost of the phone call.

If you are not a member, we will provide you with a quotation for our Pay On Use assistance.

When help is on its way, you will receive a message stating who will be attending and how long they will be.

The app is free and available to both members and non-members.

*Only members will benefit from this feature.

What’s New

Version 9

Fixed a bug with push notifications which caused some users to receives SMS messages instead
Several pages have been updated to improve the user experience

Ratings and Reviews

4.0 out of 5
28 Ratings

28 Ratings

mrawling ,

Used it yesterday and got a fast response, but.....

I am a member and used the App to report that I had broken down in an area I didn't know. Was quite nervous not phoning! But they did get back to me quickly. Unfortunately they did not know where I was - neither did I. I had to use google maps to see where I was and explain the location to them. Auto matic GPS location is a fundamental part of this APP! Otherwise the service worked great, tow truck was with me in 45 mins. I would recommend the app and the start rescue service no problem.

Mrs Troutman ,

Great Service

In my recently purchased van (016 plate) it blew up on a very busy slip road near Ferrybridge, I was terrified, I called Start Rescue and they were there in 20 minutes. The highway pick up man was so helpful and gave us loads of information, got us to our garage safely and was very professional. I can’t thank you enough and apologise for being a little short tempered on during the call due to fear

Warsaw trip ,

Excellent app and company

Few years ago my car broke down in Germany. It was a real nightmare; night, freezing cold with rain and car standing on the fast lane of autobahn. Start rescue team was amazing in organising help for us. I used an app to contact start rescue and everything worked just fine.

App Privacy

The developer, Call Assist Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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