Description was possibly the first breakdown company to offer an app that allows you to report your breakdown without having to make a telephone call.


Unlike other vehicle breakdown apps, the app does not require you to make a telephone call to report your breakdown.

Once you have completed the simple registration process, reporting your breakdown takes less than 15 seconds.

When we receive your request for assistance we will already know who you are*, what type of policy you have*, where you are and what may be wrong with your vehicle.

Thanks to your smart phone’s built in GPS, we will know exactly where you are.

We will call you back and confirm your details, saving you the cost of the phone call.

If you are not a member, we will provide you with a quotation for our Pay On Use assistance.

When help is on its way, you will receive a message stating who will be attending and how long they will be.

The app is free and available to both members and non-members.

*Only members will benefit from this feature.

What’s New

Version 7

Updated user interface to improve user experience
Bug fixes and stability enhancements

Ratings and Reviews

3.8 out of 5
16 Ratings

16 Ratings

Mrs Troutman ,

Great Service

In my recently purchased van (016 plate) it blew up on a very busy slip road near Ferrybridge, I was terrified, I called Start Rescue and they were there in 20 minutes. The highway pick up man was so helpful and gave us loads of information, got us to our garage safely and was very professional. I can’t thank you enough and apologise for being a little short tempered on during the call due to fear

cookieuk38 ,

Do not use this app or company !

They may be cheaper on price but they are part of another company called Call Assist and their customer service is shocking. I made a formal complaint about being left at the roadside after a serious breakdown for 5 hours with my elderly mother and they haven't even bothered to apologise or reply.
I am now taking legal action against them.

irockonline ,

Awesome 1st Class Service

Excellent service, would use again & recommend to family & friends 👍🏼


Call Assist Ltd
63.8 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like