Anyone can become homeless, and sleeping rough is not only dangerous but can also have a long-term detrimental effect on your health. When members of the public see people sleeping on the streets they very often want to be able to help them but are often unsure of the best way to do this. The StreetLink mobile app StreetLink uses people who care, to connect people who need help, with those that can help them by enabling members of the public to alert local authorities and street outreach services in England and Wales about people they have seen sleeping rough. It is the first step you can take to ensure rough sleepers are connected to the local services and support available to them.
StreetLink is an innovative platform to engage the public in addressing a significant social issue. We use technology to take alerts about people sleeping rough, geo-code the data and relay the alert information to the closest local authority or services to the location that the person has been seen sleeping rough in to help them find the person on the streets and offer support.
The longer someone sleeps rough, the greater the risk that they will be become trapped on the streets and vulnerable to becoming a victim of crime, developing drug or alcohol problems, or experiencing problems with their health.
People who are sleeping rough may not be known to local services because they remain out of sight, bedding down at different times of night, and moving from place to place. Most people do not seek help and advice before sleeping rough and not all rough sleepers are aware of the advice and support available to them.
By using this app to alert us about a rough sleeper you’ll help connect that person to the local services available to help them and potentially provide the first step for someone towards a life away from the streets.
This app has been updated by Apple to display the Apple Watch app icon.
This update fixes a critical bug for access.
All users are required to update to continue using the service.
Ratings and Reviews
I often stop to try and help homeless people with this Streetlink app but it is become basically impossible to do anything with it as when you try and open it on an iPhone OS 14 .4 and previous OS, it just says ‘The application is being built’ !!??? This hangs like this for a long time, so long I just give up. How is this helping the homeless? If you’re not going to update it so it’s fit for purpose remove it.
Grant full data access to Salesforce? No, thanks!
After seeing a large increase in the number of people homeless & begging on the streets after our second Covid lockdown ended (unsuccessfully, as shops are asking for payment by card, not cash, so few people currently have change to give them) I downloaded this app in the hope of being able to help.
When I tried to register I was asked to grant Salesforce access to my phone data, & offered the choice between “basic” & “full” access. There was no explanation of what Salesforce wanted the information for, but given that its business model includes selling data, I could guess. I therefore declined to provide access at either level, & was not allowed to use the app.
If there’s a more charitable explanation as to why Salesforce apparently wants to scrape the data of those trying to help the homeless I’d be interested to hear it, but as of now I can only see this as a cynical exploitation of the plight of some of the most vulnerable people in society for the benefit of those with vastly more resources.
I’ve now learned that (at least) some local authorities have dedicated phone lines to provide emergency help to homeless people without attempting to gain access to the caller’s phone data. If yours is one of them, googling the number for your locality & adding it to your Contacts makes this app redundant.
Don’t trust your personal data with this app
What a shame. I was so happy to download this app as soon as I read about it in the Big Issue. On logging in it asked if I would allow iOSX (my iPhone) to access my data. I declined and can’t use the app to help anyone. The error message given when I declined data access was from Salesforce which (if you don’t know it) is a multi billion dollar customer data and intelligence software company. I don’t trust that this app is not making revenue from selling the personal data it scrapes off your phone. Why else would Salesforce be involved? Such a shame. You want to do something for vulnerable people and trust of Big Business gets right there in the middle of it and, in my case, I chose to back away. Very sad. Very disappointing.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Homeless Link
- 10.7 MB
- Social Networking
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © Homeless Link 2012