Surfshark VPN: Fast & Reliable 4+

Really impressed

I have been using Surfshark for a few months now and so far I’m very impressed. (Hence my holding back with a review) I was shopping around for a while and came across Surfshark and read up on it. I was very speculative at first as I’d not heard of them before.
I’d almost gone with one of the more common VPN’s due to popularity mainly but decided to throw a few questions across via Live Chat and all questions where answered which was a huge positive and to be fair the price was unquestionably amazing.
I had nothing to lose with a free trial and never looked back. I don’t use it as often as I could but there’s no loss, given the deal and to be fair, I’m so impressed, especially with the ease of the apps via all my devices compared to others used prior to Surfshark and ‘touch wood’ I’ve never had a problem using my VPN, no connection loss and at times I’ve had my connection going for long periods, nor had to contact customer support for anything.
Great work guys/gals - Easy 5 Stars from me!
Anyone shopping around for a new VPN I would highly recommend giving Surfshark a try!

Developer Response ,

Hello, Paulie! Thank you for your kind words!

We are happy to hear that you are enjoy using our service! If you ever would encounter any issues regarding Surfshark - let our friendly customer success team know about it - they would gladly assist you anytime!

Support - not the best

The problem with reviews is that there is never a straight answer. I actually think Surfshark (when it works) isn’t too bad but dealing with their customer support dept. is a nightmare. Literally conflicting, confusing and complicated answers where so many of their staff get involved and don’t bother to read (more importantly; understand) the previous messages because the replies are given randomly by someone different every time and invariably they don’t bother to actually see what their colleagues have said earlier. Add the gushing platitudes and “hope you’re having a wonderful day” or similar cringing comments “ hope you’re doing great” when obviously due to the problem one is not “ doing great”. “ Have a delightful day” , “stay safe” ….. yuk I could go on. Oh ok maybe they are all Americans who love this gushing nonsense. Main thing is; read the blasted problem and answer the question and let’s deal with one person; not, in my case, over a dozen people who just complicate things and never quite see or answer the question or keep to dealing with the issue in context. Ok, I know they are being friendly but FGS just deal with the problem. Now just wait for a robotic, inane answer from G knows who?

Developer Response ,

Hello. Thank you for the feedback! I'm sorry to hear you had a negative experience with our customer support team. If you are still encountering some issues, please reach out to me at maria@surfshark.com, where I will be able to help you out.

The ultimate solution for online privacy and security is provided by Surfshark VPN.

After using Surfshark VPN for a while, I am quite pleased with its performance. The user interface is simple and straightforward to use, and the setup process is also quick and simple. I can access stuff from all over the world because the VPN offers a large selection of servers to pick from. Streaming and downloading are made possible by the quick and reliable connection speed. However, the robust security features of Surfshark set it apart from competing VPNs. My online activities are shielded from hackers and other bad actors thanks to the usage of AES-256-GCM encryption. My online identity is further protected by the VPN's kill switch and stringent no-logs policy, which are additional features. All things considered, Surfshark VPN is a great option for anyone seeking for a dependable and secure VPN service.