Sweatcoin Walking Step Tracker 12+

Incredibly dysfunctional - at least for me

I like the fact this app motivates me to walk and run more and the concept is great. But it works horribly for me and I am very tempted to delete the app forever. I’ll give an example - Yesterday I came to Dubai. After getting to my room I had 4 thousand steps counted and another three thousand were not counted. An hour later I left to walk outside and notice that all my steps were gone - and none were converted. I shrugged it off and went outside to come home to about 4 thousand steps counted and 7 thousand not counted before my phone died. I come home and after I turn my phone back on, I have 11,000 steps that weren’t sent - eight thousand of which just disappeared into thin air. It’s incredibly hard for me to keep getting more and more steps because of how incredibly dysfunctional the app is. It owe me at least two hundred thousand steps, most of which either don’t happen to be counted, or just vanish. Please tell me what to do with this as it is becoming incredibly irritating.

Good app but still needs work.

It’s good because it means walking the dog in the early cold winter mornings is much less of an arduous task now. But now the problems: First being the choice of items in the marketplace because some of them are simply things that I don’t want I think many people would agree with that. But the biggest problem is how much it drains the battery of my phone and how if I even dare shut down the app the warning notifications it gives me it’s actually quite patronising and I think the developers need to make it work better and more efficiently with battery life because the majority of us already have enough apps on our phones that drain out battery so having another thing drain the life out of our phones is just more hassle. It’s a good app with a good idea if you look at the bigger picture and if the developers just pulled their heads out of their arses and just made sweatcoins a useable currency in like fruit and veg sections of supermarkets and health product shops this app would be practically perfect because the £1,000 cash prize is almost not worth it because for someone like me who has back pain issues its going to take me like 10 years to reach it! I find myself charging my phone twice as much as I usually would simply because I want to tot up my steps. This app should be fun,
Not stressful.

Developer Response ,

Hey!
Please understand that in order to give you free things for your steps, we need partners who believe in the value of steps as currency. We believe this, but it can take the rest of the world to get on board, so bear with us while we work hard on partnering with more and more brands all the time who want to reward you for your steps! :)

Good concept, some problems

The concept of this app is good, encouraging people to move more and offering an incentive to do so. Unfortunately the offers you receive to spend your coins are nothing but a waste of time, either a small discount on sites that already have discounts or new start ups that you’ve never heard of and offering nothing of interest. Moving to the monthly challenges rewarding you for walking 250,000 steps to earn a guaranteed 25 coins and entry into a prize draw. The step tracking is all but broken for this almost because they want to ensure you can’t earn the 25 coins or entry to the (probably non existent) prize draw. For example so far this month the app has tracked 70,000 steps in 8 days but the challenge is only showing 53,000, each month you’d need to walk at least an extra 40,000 or more steps to be close to completing the challenge. Some positives like the encouragement to get out and move more but also many issues that of fixed could make this a really good app

Edit - the 2x daily boost no longer works, start it up and walk for 20 mins then watch the boost analyse for the rest of the day until you run out of time and it resets for the next day!!

Developer Response ,

Thank you for your review and feedback!
We will certainly keep this in mind and pass this along to the wider team for future improvements!