TELUS Health One 4+

Previously Lifeworks

Work Angel Technology Ltd

    • 4.6 • 11.5K Ratings
    • Free

iPhone Screenshots

Description

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counsellors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counsellor and get additional guidance from care navigators.

What’s New

Version 6.36.0

Thanks for using TELUS Health One.

This release we’ve been busy squashing bugs and improving the app.

Ratings and Reviews

4.6 out of 5
11.5K Ratings

11.5K Ratings

Chaynes22 ,

The top left tab is gone

I used use this app for cinema tickets all the time but the tab in the top left has disappeared and can’t seem to find how to use discounts for cinema and restaurants. The life tab at the bottom on the update doesn’t work for me and says loading and doesn’t actually load. Is there a way to downgrade?

Developer Response ,

It seems you're experiencing some unexpected behaviours here. Please email support@lifeworks.com and we'll troubleshoot this with you right away!

KC Starr ,

Doesn’t really offer anything

My company provides this app for all employees and pushes us quite hard to sign up for the ‘benefits’. But there aren’t really any relevant benefits. If you’re on minimum wage, which most of us are at my company, 3 or 5% off shops we can’t afford to shop at anyway doesn’t make any difference to us. And I’m hardly likely to be buying a new car via Motability (finance) when I’m on £9.50 an hour and a zero hour contract.

The Tesco 3% discount could be helpful but it’s not straightforward to buy and get the voucher and many of my colleagues just aren’t tech savvy enough to know how to go about this. So they don’t bother.

The health and well-being articles and quizzes are no different or better than if you just Googled. Plus the health quizzes are clearly focused on whether or not you’re able to do your job or if your work is negatively impacted so it makes you think the focus isn’t really caring about you as a person just whether or not you’re going to let your employer down.

Honestly I think it’s a complete waste of company money to provide this for staff and in my personal opinion it shows how out of touch our senior leadership team is to staff on the frontline. E.g. Discounts off Travis Perkins building materials… really? Discounts or money back on dental care or opticians would be much more beneficial (but I guess costs them more so they don’t do it).

Jlbijb ,

Gift card discounts very poor

Ask your employer for a more generous scheme. Unfortunately we have been given this. Employer must be trying to cut costs. Previous 2 schemes we had were far more generous Really poor or pointless discounts. Eg Argos was 9% discount but is only 3% here. Ikea was 7% but now not available here. To make matters worse the 2 times I’ve used it were poor. 1st the cards took 40 minutes to come through! (great in a shop). 2nd they just failed and you get the message ‘Oops something has gone wrong’. What they should say is ‘we are really sorry that our service has crashed.’ Don’t bother with support as you have to send an email.
Update: Dev says that you get a fast response. I asked for support at 2pm Sat. I received a reply on Monday!

Developer Response ,

Hi there, thank you for your feedback. Gift cards are available instantly within the app or website after purchase, the notification email also containing your gift card may be delayed at times due to spam filtering. At the moment our technical support is email based but our response times are typically very fast.

App Privacy

The developer, Work Angel Technology Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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