Quick and convenient shopping is now at your fingertips with the Tesco Groceries app. Easily browse more than 50,000 great quality products and choose a Home Delivery or Click+Collect slot that suits you.
Reasons to shop
• Make changes to your order anytime, anywhere: change your slot, add and remove items until 11.45pm the evening before it’s due. Remember to opt in to push notifications and we’ll send you a helpful reminder.
• Fully accessible with VoiceOver functionality and support for larger font sizes
• No endless password entering – stay signed in for 30 days with the option of using Touch ID and face recognition
• Enjoy our newly designed app with regular updates and improvements based on your feedback
• We’ve saved your favourites, usual purchases and previous orders to make shopping even quicker
• Use our handy barcode scanner to easily restock your cupboards
• Never miss out on any great deals with our special offers right on the homepage
• Collect Clubcard points to spend on days out, travel or even your next shop
We've fixed some bugs and spent time improving the app's performance to ensure your grocery shopping experience is as fast as it can be.
Ratings and Reviews
Convenient and covid risk free
I had never had a food delivery before covid hit but being 60 years old and not particularly fond of food shopping at the best of times I decided to give it a go. Even though I was mainly an Aldi shopper, not Tesco, I just thought it made sense. At first it was a little time consuming and tedious as I’m not quick with the technology (but still not as time consuming as going to the shops). I use flexi saver and book well in advance to easily get the 4 hour time slot I want and as I got used to it, built up my favourites, it got easier and quicker. Now I wonder why I never did this before! I shop when I want, while having a cuppa, if I can’t sleep, any time at all in the comfort and safety of my own home. The orders are usually 100% correct, not too many short dates (but could be better), drivers are friendly, respectful of my space and very helpful and I can just get on with my day until they arrive. At 8am on delivery day I get a text allocating me a 1 hour slot out of the 4 hour flexi saver time slot I chose. So easy, usually costs me £2 for someone to pick, pack and deliver. It’s just a no brainer. Well done Tesco, you have this nailed! One happy customer :)
I think the search function works pretty well, but the customer journey is odd in terms of when you are prompted to reserve a slot before you’ve filled your basket.
There are bounce outs when you want to change from Delivery to Click and Collect, and you are forced to ‘try’ click and collect to move to the next step.
The app does seem a bit ‘buggy’ and my first experience resulted in waiting in for a delivery slot, only to be told 10 minutes into the hour that the ‘order has been cancelled due to a technical fault’... the messaging around when you can reorder is confusing (and you can’t select the ‘cancelled’ order to reorder automatically)... a £10 voucher discount was given, which is a bonus, but it doesn’t build too much confidence that your ordered items will be fulfilled on time if you are relying on items to a deadline.
There is a disappointing gap between what you can do on ‘my account’ in the app versus having to log in to the main site (e.g. to manage addresses) and even when you do that, there is a lost link if you leave my account to look at club card... you can’t get back directly to where you left my account (and I cannot see for certain that my club card details are linked properly to my grocery account.
The app could benefit from some thoughtful reviews of the entire customer journey from browse to purchase through to reliable fulfilment.
Intuitive and informative
Of all the online shopping apps, this one wins for me. It’s easy to use and clear to see the items/menus/trolley etc. It is also fantastic that all allergens are listed as we have young family members who really need this. What’s more, you can type in eg. ‘Cereal’ and refine the search by lifestyle/dirty requirements. So we can check the ‘no gluten’ box and get items ideal for our young Coeliac! You can now click on a photo and zoom in for more detail. You can create a ‘usuals’ shopping basket to mass load into your trolley which saves so much time. The only slight cons (which don’t even reduce the rating by one star) is that if you try to delete items off your usuals list, it can take several seconds for the change to take effect. This is fine if it’s just one or two items, but if you’re having a mass cull of items, it’s an infuriatingly long process. It would be good to have an ‘edit’ function where you can highlight all items you don’t want anymore then delete them in one click en masse. Other than that, this app is so much more intuitive and informative than all over online grocery apps I’ve come across.
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- Tesco Plc
- 104.4 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2021 Tesco Stores Ltd
Up to six family members will be able to use this app with Family Sharing enabled.