TGI Fridays UK 17+

Jasmine and Jess made our night. They were very attentive and very welcoming they couldn’t do enough for us.
Jasmine found out it is my birthday next week and she asked me if I’d like a cocktail or dessert on TGI ‘s she found out my favourite drink and had the Cananda Goose made up which was absolutely beautiful. The barman that brought it over was very good explaining what he had made and was very bubbly.
It was honestly one of the best nights out I’ve had in ages.

Thanks guys! From one very happy customer.

Attended TGI Friday at Lakeside for my daughters birthday. We was taken to our table and had our drinks order taken, this took around 10 minutes to arrive. My grandson tipped his drink all over the table so we rushed to the bathroom to get some tissue as no staff around but as it was a full glass it wasn’t enough. A member of staff walked past so we asked him, he came back with the smallest amount of tissue, handed it to us and walked away! No help, nothing. My daughter then found some more and I cleaned it up. We then waited another 10 minutes before someone came over and took our order. We had our mains and ordered desserts but they left the plates from the mains on the table. We asked for more refills but again this took absolutely ages to get. The waitress was moaning saying she had too many tables to wait on and that she was rushed off her feet! I don’t want to hear all of this on what was meant to be a day of celebration for my daughter. I have just got home and have noticed I have been overcharged!

My family and I were looking forward to having a night out and eat out at TGI Friday on London’s Leicester Square. When we got there we had a table booked for 5 people but they managed to fit us in for 12 as our family had increased for the night out. Much appreciated for helping us with that feat. How ever things went slowly downhill from there. Despite being given a lovely waitress, our food arrived cold and some of the drinks we ordered before the meal came after we had almost finished our meal. To top it all, my 12 year old daughter missed a step on a poorly lit area and fell and hit her head on the floor. The wait staff came to check on us but I felt the duty manager could have at least come and checked on us and my daughter. No matter the wait staff were wonderful.
I would like to make a repeat visit but fear that We’ll have food served late and cold and drinks brought to us late.