ThamesLink Railway 4+

Overall I like the new look, but surprised there isn’t a dark mode included? It’s available everywhere nowadays.

Would also appreciate the ability to pin the same journey twice so I don’t have use the switch button to change between them. This is how I’ve used the app for my commute for nearly 3 years.

Pulling down from the top also doesn’t seem to refresh my common journeys anymore. Not sure how often it’s supposed to automatically refresh this, but I was still seeing a train that left 2 minutes ago. For what it’s worth - I seem to be able to trigger a refresh by switching the destination back and forth

Common journeys also used to show more than just the next train. You can choose “view more trains” but it does feel like for my use-case things require extra interactions.

The app desperately needed an update to make it use the full screen on modern phones, stop crashes etc. but what they’ve done is make the bit that shows your journeys very ‘click heavy’. No more at a glance seeing the next few journeys for your commute. Instead you have to click to switch the journey back to the direction you are going (as it’ll be the wrong way from your last commute), click to see more, squint at the details in a tiny font (having the accessibility feature of large fonts on completely breaks it) next to icons that give minor details that you really don’t care on. Completely inaccessible. Update on more use: when you click to see details of a journey quite often you’re taken to a different train because the positions haven’t updated. As others have says also frustrating you can no longer go back to see how the train you are is likely to progress. And finally the journey planner away from commutes has just become a buy ticket gateway, which is useless when you have a ticket and want to see the *journeys* you can make.

This is a welcome update as the app was so old, buggy & clunky. 1 missing feature from the old app that I used every day though was clicking on a common journey & then being able to go “earlier” in time. This allowed me to review the train I have already boarded to see its arrival time & current delay. It is still possible to find this information via planning a new journey but it takes longer. If it’s possible to add that feature back to common journeys that would be exceptionally useful.