iPhone Screenshots


The O2 is the world’s most popular music and entertainment venue, and The O2 Venue App is an all in one way to make the most out of your visit. Through the app you can display and transfer your tickets with AXS Mobile ID for a contactless and quick entry to the arena, access personalised visitor information such as closest concessions, facilities and exits based on where you are seated, and purchase food, drink & merchandise with collection from one of our dedicated app pick up points around the arena so you don’t miss any of your event.

Download the app today to get your experience started and look out for new updates as we continue to add new features.

What’s New

Version 14.3

Access your tickets by signing up for a The O2 venue app account with the email that you purchased your tickets with.

Ratings and Reviews

2.0 out of 5
18 Ratings

18 Ratings

fantasticba4 ,


My event is in a couple days and I still can’t access my tickets. Whenever I try I keep getting ‘incorrect authentication type’ error message. How am I supposed to access my tickets??

Robbo2021 ,

Issues resolved

Previous issues with the app seem to be resolved in this version. All working smooth ahead of my show

ike94g ,

Crap in one words

You can’t have access to your tickets. Always say the nonsense authentication required user level. Yes, I’m the user. I can’t even log out. Sort it out guys.

App Privacy

The developer, The O2, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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