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At the moment the news as presented by you is good, clear and factual, but an overwhelming amount is taken up by controversy regarding the rights and wrongs of the way in which the Covid pandemic is being treated by the government. This is just accentuating the hiatus it has caused to the country, if not to the world, and is fast ceasing to be News in the accepted sense of the word. Much of the detail escapes one, as it is impossible to absorb all the information on offer, and maintain one’s own home, family, business matters at the same time. This morning for example you note 212 items of separate ‘news’ items. Therefore much is not merely objective but opinion of reporting staff, rather than FACT. This could do with being addressed. Cartoons, Michael Deacon’s individual take on things remains a constant, and so often provides a balance to the actions of many folk which we could easily dispense with. It is essential to maintain a sense of humour in the world situation.It is also a problem when the download does not come into iPad until later morning as evidenced last weekend. First reading of headline items needs to be quickly absorbed. Thank you
More than one type of Rugby.
Antwigan
I just nearly cancelled my Telegraph trial yet decided to hold off and ask a question. May I ask why the coverage of Rugby is only featuring the Rugby Union version of the sport? I would be interested to know as living in Devon for many years I also suffered at the hands of blinkered teachers who thought league and it’s professionalism was just not ‘Rugby’. I tried to teach them to play more like league and run lines and use the league way of thinking as opposed to the crash and tumble they’d played for a hundred years. The bigotry towards league was extremely surprising to me a young lad. But as time has wore on you can see the changes Union has made becoming a great users of League coaches and plays in the game itself. So back to my point. Is the Telegraph a paper that is blinkered like the old fashioned teachers who disappeared into the woodwork at School who just would change no matter what was needing to change in the outside world? The appetite for Rugby League is huge and to take on the likes of Soccer killing everything and Union just not appealing enough to the youngsters league must be allowed in the column inches and see it thrive (look at Australia with the NRL). In this year of the RL World Cup we need as much coverage in the diverse ranges of sports we have in our great country to ensure we don’t lose the children to video games or soccer. Thanks for listening. I’ll hold off the cancel button for now. Anthony Baldwin. Wigan.
Unreliable. Unimpressive. Update 2: Please please fix the crossword
Paul MW63
I find the new version of the Daily Telegraph app much less reliable than the previous version. It keeps closing unexpectedly, does not automatically download and the crossword puzzle suddenly crashes and will not load. Previously downloaded issues of the newspaper suddenly disappear from the library and have to be re-downloaded, which takes ages. Very disappointing. When it does work, the features of the new app are no better than the old version. A big publication like the Daily Telegraph should debug their app before launch, rather than expect subscribers to help do it for them.Update: Since writing the above a couple of weeks ago, I have lost count of the number of times that I have had to load and re-load editions of the newspaper, which keep disappearing from the archive (they have all just disappeared again!). The crossword puzzle rarely works and almost always crashes while I am doing it, displaying a message saying something about error loading.... The only good news is that my subscription is about to end, though I do feel sorry for all the excellent journalists who’s work is let down by this flaky app.Update 2: 2 April 2020. My favourite part of the newspaper, the quick crossword, still keeps crashing to the point where it is unusable. Other than that most of the other bugs seem to have been fixed at last.
Developer Response
We're really sorry for the inconvenience and we're working hard to fix some issues affecting performance of some iPads and iPhones.We'll release a new version to the App Store in a few days, please keep an eye on updates.If you have any further questions please share your thoughts with us at customerservice@telegraph.co.uk.The Digital Edition team @The Telegraph
Beware free trial subscription
Fun Lovin' Criminal
I made the mistake of taking up the free 1 month digital subscription offer when browsing an article. I say mistake because it is not clear how to then manage the subscription or cancel it if required. I wanted to cancel my trial after reading my first edition as it wasn’t for me and the instructions lead you to believe you can cancel the subscription from the settings in your iPad. The free trial does not show up as a subscription (I kept checking throughout the month) then auto-renews and charges your payment method without ever giving you the ability to cancel. There is no email sent to advise your free trial is coming to an end and when you go on the app or website there is no information on how to cancel - just a load of online contact forms. I tried phoning but following the options for a digital subscription just forces you back on to the website - they simply will not speak to you by phone which is unacceptable - you are stuck in a digital catch 22. I finally found a way to manage my account and cancel through their website but only after realising that the method they tell you to use via Apple subscriptions was never going to materialise. It still didn’t show up after they had notified me they were taking payment. I have no idea if I have managed to cancel in time or am going to be sneakily charged for a minimum 6 month subscription which is buried in their small print. Incredibly frustrating and misleading offer.
In this update we've made some improvements to ensure our puzzle section always updates correctly.
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