The Ticket Factory app allows you to search for and book tickets for a range of concerts, exhibitions, festivals and sporting events across the UK sold by The Ticket Factory.

- Search and buy tickets from the app
- Login and track your order's progress
- Find events near you
- Take advantage of offers and competitions

What’s New

Version 4.1.0

We’ve been working hard behind the scenes to bring you a major update that allows you to buy tickets with ease, all wrapped up in a fresh new design. You’ll be able to find and purchase tickets quicker than ever! Oh, and we’ve got rid of a load of pesky bugs.

Ratings and Reviews

1.9 out of 5
22 Ratings

22 Ratings

alfordj ,

Cannot login

On the website I had previously selected to login with Facebook and there it works fine.
However, in this app you do not have this option. Login is only available with an ID and password. As the whole point of logging in with Facebook is to avoid creating another ID and password I cannot login.

And_e_c ,

Dreadful- needs improvement

Opening this app I am presented repeatedly with one event and no way to click off it. Somehow eventually I get to the menu page and get to events. It doesn’t show events that are on sale and can’t find them in a search. Absolute rubbish! I ended up phoning the venue and buying tickets the old fashioned way.

Delta31 ,

As bad as the other reviews suggest

Had terrible problems in the past with their website so thought I’d give this a go. Big mistake.

Won’t let you see concert details without logging in first. So I logged in using my saved (strong) password in Apple Passwords. It tells me they’re incorrect (no they’re not).

I complete the ‘forgotten’ (it wasn’t) password screen, then use the one they send me by email only to be told I’D ENTERED THE WRONG DETAILS TOO OFTEN SO THEY WERE DISABLING MY ACCOUNT!!!!

Utterly, utterly, appallingly bad app. As soon as I have left this review I’ll be reclaiming my screen space and deleting the rubbish.

App Privacy

The developer, THE NATIONAL EXHIBITION CENTRE LTD, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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