Manage your package holiday booking, including online check-in. Find and book your perfect family holiday.
To view your booking first log in to your Thomas Cook 'My Account'. If your booking isn’t displayed you will need to enter the 8 digit airline reference number and the lead passengers first and last name (which may be different to your name) by tapping the '+' icon in your profile. Your airline reference can be found in your confirmation email.
Unfortunately the My Holiday app cannot display City Break, Flexible Trip or Flight Only bookings (bookings with six digit airline references or booking references starting with P, Q or W). These bookings can be managed by getting in touch with our friendly customer support team. We're sorry for any inconvenience this causes.
We know how important it is to be able to manage your booking and plan every aspect of your holiday, so we’re on a journey to make it really easy for you. We’ll soon be adding extra features, so you’ll be able to search, book and manage your perfect holiday all from the app; watch this space.
Before you go you’ll be able to:
• Access all your booking information
• See your holiday count-down
• Get information about your hotel and board basis
• Find out details about your flight
• See resort and destination guides
• See all the local excursions available and buy them in advance
• See how the weather’s doing in resort
And whilst you’re there you can:
• Use Trip Advisor to find restaurants, bars and local activities
• Find your hotel on a map and see local points of interest
• Get all the contact information you’ll need during your stay including a one click to call a Thomas Cook representative
• Choose from a great range of excursions and buy them whilst your there
Terms and conditions: http://www.thomascook.com/site-terms-conditions
We continuously update our app to make your experience as good as possible.
Changes in version 4.87:
Preparations for a new presentation of your trip.
Bug fixes and stability improvements
Like our app? Please write a review on the App Store.
Ratings and Reviews
Lilychase/best app ever 🇹🇷🇹🇷🇹🇷
This is one off the best apps in the history off apps. Me and my family booked a lovely holiday to Turkey and will be going very soon and are looking forward for it. The service was outstanding and the lady that we spoke with was kind and helped up find the perfect holiday that we would all love. She recommended the app and we all downloaded it as soon as we left Thomas cook shop. The app gives you loads and loads off amazing pictures and information about the holiday you will be going to. You can also book your holiday on this app and it will give you a countdown to your holiday. This app is by far so good to look at and explore , I love the checklist it gives you and it tells you what the weather is in your holiday. It gives you times off your plane flight and the times you will be sadly heading back. It always gives me notifications when there is a new day and a new countdown number. I love this app and I can’t stop looking at my holiday , Thanks so much Thomas cook for helping me and my family find the best holiday in the world it’s beautiful , Make sure to download this app , I will always be happy to Leave a rate off 5 ratings - kind regards
Lily chase and the rest off the chase family xx
First time abroad with my kids
This was my first time organising a holiday with my kids as my ex normally done everything.
So I just put in my holiday reference number, click on my holiday and can see all my flight times and details. I can see the current temperature of my destination. I checked in through the app. My boarding pass was in my app so no need to carry those about. I could see about 30 photographs of my hotel. There is a map in there that you can use like a sat nav. It gives you a check list of stuff to bring. It also counts down the days to your holiday. You can also check out local things to do.
This all made my trip simpler and stress free.
Can’t really see the point of this app in its current form. So I’ve book our holiday and initially entered the booking details a couple of months ago and up came our holiday. Had a look today and it asks for our booking references again, each time I have to do this, why can’t it remember me, of my holiday. So here are some things that would make this app better. Remember your login details, for those with Touch/Face ID, have that option too, also remember the holiday details I put in, save me having to do it each time. Have a mail system within the app, that way, I don’t need to keep checking or sending emails from elsewhere, anything to do with our holiday can be done within the app. Likewise for contact us, or complaints, as Thomas Cook have no clear complaints process via email. Have a holiday dashboard, front screen that shows your next holiday, date your going, destination, current weather, currency rate in that country, timeline checklist of things done, or to do and a countdown of days to go. These changes will make using this app worthwhile and will stand up against your competitors.
- Thomas Cook Group UK Limited
- 92 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2015 Thomas Cook Group UK Limited
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.