TikTok Shop Seller Center 4+

Got accepted as a new shop runner , open this app as I’m told that’s what to do and it’s asking me to verify my verified account , then when I input my details it tells me I have reached my limit on this account? So confused t

Hi Ricky I guess, We apologise for the inconvenience. We have noted your suggestions and will consider them for the future development of the TikTok Seller Application. Can you additionally provide details of the problem/question by attaching a screenshot of the page or screen recording to the email e-commerce@tiktok.com with the subject "Seller App" so that our team can check it further? Thank You in advance!

In my opinion I think I have been treated very unfairly by TikTok shop, and I’ve had violation after violation for no apparent reason. They tell me that products cannot contain swear words (offensive items according to rules) yet there are stationary bundle items all over my FYP that are full of swear words and all are available on the TikTok shop, that seller has no issues. One rule for one and another for someone else. Completely unfair. I have pointed this out to TikTok but they just ignore me. I have seen some businesses have issues with customers cancelling an order but they do not get notification of this and are out of pocket due to this. Also, TikTok will side with customer if they say they get wrong product even if they don’t p, I do have proof of this. You are unable to set up your own dispatch times which makes it hard for businesses selling handmade items. I have had violations for sending traffic elsewhere in a product video when I did not do this, again penalties for doing nothing wrong. I also get multiple violations when live even when promoting products apparently for not promoting products. It takes a long time to get paid, sometimes as long as 5 weeks. I would not recommend tiktok shop at this time as they provide little to none assistance for small businesses like mine. My recommendation is to avoid.

Hi FireyZStuff, We are sorry for the inconvenience. Can you provide details of the problem/question by attaching a screenshot of the page or screen recording to e-commerce@tiktok.com with the subject "Seller App" so that our team can assist you further? Thank You!

TikTok shop is dreadful. It’s nothing but a dictatorship. You can’t say website if you have a shop. They violate you saying your sending traffic of their site. Mean while your site traffic massively drops on your website if you have TikTok shop. As more people CBA to click on the link. They also make the load time slow so it puts buyers off.

Same as others we also got violations for stupid things like 100 natural rubber can be used. Even if the product is. We felt we could hardly add any info on our products. Or add new products as they would removed them.

Payments take weeks all the time they are sending emails saying you need to restock while they owe hundreds. Say you took £500 a week it then takes a month or more to pay it out.

I’ve not spoke to one person who has passed their silly probation period. To make quicker payout times. I’m not seeing any one saying they have achieved this.

TikTok shop is going broke like they did in the USA apprently they pulled out as the USA hated it. Customer can now cancel even when the order has been sent out. This is a stupid policy many sellers are against. It means scammers can order them cancel. They get a product of yours and their money back.

You also need 50 orders a day to get better privileges.

Hi Loo Loo 2500964, We are sorry for the inconvenience. Can you provide details of the problem/question by attaching a screenshot of the page or screen recording to e-commerce@tiktok.com with the subject "Seller App" so that our team can assist you further? Thank You!