Timegate is the world’s leading Workforce Management solution for support services businesses.

The Timegate Employee app removes the need to use a site telephone to record attendance, by allowing you to book on and off your shift, make health and safety check calls, raise incidents and complete forms and tours using the app.

The app allows seamless access to the employee portal to allow you to book holidays, view your schedule, make requests, view company announcements and much more!

Install Guide:

1. Ensure your mobile device is using the latest system update.
2. Install or Reinstall Timegate Employee App from store.
3. Once installed, ensure the Timegate Employee app is allowed to access your devices location services.
4. Enter your Client code and Personal Identification Number (PIN). If you do not have these, please ask a member of your management team.

NB. Your employer may not make all features available as this is subject to the security policies of your employer.

What’s New

Version 21.4.7

-General bug fixes and improvement

Ratings and Reviews

2.2 out of 5
70 Ratings

70 Ratings

Mr Wingle ,

Stopped Working

Was working well for a couple of days then started asking for a pin and reading error. Now unable to use it which is a shame because it saved a lot of hassle when booking on site.

Bruh29739295739357 ,

Not the best, yet not the worse

Been using this for over two years now, On average there seems to be a bug or two every month or so to do with booking on.

You can be in the location and yet, not be able to book on due to a GPS error or just a general bug that pops up every now and then.

One thing that will be a big help is including a option to search for specific security work ( PT Guarding, Marshall, logistics and Refits ) being forced on. So once you enter one of these, only shifts regarding the work shows up.

BrianToon ,

Privacy issues.

App could be useful however it won’t work unless you allow this app to access your location. It’s the same as allowing your company to track your movements wherever wanted. Similar to wearing a personal tracking device. I appreciate this could be useful but personally don’t want my employee or anyone else for that matter to constantly know my whereabouts.

Developer Response ,

We apologise for the difficulties you have experienced.

If you are still experiencing issues, please provide all information to your management team who will investigate this further with our technical team.

App Privacy

The developer, Innovise Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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