TJC Shop 4+

Easy to get, but useless. To do most things you need to use the links in the app that then take you to the official website. The app freezes and is unreliable. If you see something you like from the ‘missed it’ list, the app doesn’t let you click on the item details to elaborate the description and you can’t click on a ‘missed it’ image to see alternative views - your ONLY option to see these missed items fully is to add to basket and then go to your basket and click the image or description; only then will the details and alternate pics be visible. That’s pretty naff, as you then need to delete things from the basket if they are unsuitable. Time consuming. Shame.

Once logged in, it does not recognise TJC plus (giving free next day postage) and charges for postage. I have tried many times now with this slow app and I have needed to call every time. My time is more valuable than this!

Highly annoying when you’re already browsing items which are stacked and when the app freezes after about 5 seconds it completely crashes and what you were looking at now becomes after starting up back at the home page

Am a regular buyer of TJC, sadly due to my life style I can only order via the app as I can’t call and wait on the line neither I have the tine.
The problem is that it crashes, logs me out, wouldn’t accept my password and also have missed many auctions and live purchases even though I added to the basket and half way through payment it crashes and leaves me wondering if I purchased the item or what’s the situation. Have complained many times but nothing was done about it.
With the current situation on line shopping is the best way to get what you need but not with the TJC app. Please sort it.