Description

TL is the solution that leaves no one stranded at the platform. Whether you want to head across Europe or skip queues with etickets on selected routes, TL is the app for you.

What’s New

Version 62

Nothing huge to report in this update, so here’s a fun fact instead!

The current Guinness World Record for largest collection of train tickets has been held since 2004 by Frank Helker, a lovely German chap who's saved a whopping 163,235 paper tickets. He’s been saving them since the 1980s…

Come on Frank, we reckon it’s time to go digital!

Tickets on your phone (etickets and Mobile Tickets) are now available on more routes than ever!

Ratings and Reviews

4.6 out of 5
14.1K Ratings

14.1K Ratings

Bijouxbox ,

Great service.

This is a very easy way to book trains in Europe. Simple and quick. I travel regularly and like to do it in comfort. You can see your seats before paying. VERY important. I have used other companies, but this is the best.

Mrs S - Frustrated of Solihull ,

Mrs S.

Well I suppose now is perhaps not the best time to be writing a review as it’s taken me nearly 23 hours to actually book the train tickets I want via Trainline website/app. For reasons yet undiscovered neither the website nor the App would allow me to complete the booking process for tickets from Paris CDG Airport to Disneyland Paris despite having done this on three occasions before. Despite doing as requested by the very patient ‘Bert’ of customer services, changing browsers (x3) trying different devices (x4) all to no avail. Finally advised to change the App from the green one to the white European one, which makes sense if you’d been aware there were two different apps. As always the most frustrating part is the lack of human contact. No one to take reservations over the phone when online difficulties arise. No phone number for customer services for European tickets, everything has to be done by email. Now I have discovered it’s not even e-tickets I can print off at home or download to my phone, I am going to have to find a ticket machine in France to dispense the tickets when I arrive, something you aren’t made aware of until you have completed and paid for your order. All in all a very frustrating experience.

Jimmski ,

Limited

90% of the searches I tried failed. It doesn’t account for UK stations even though they are available in the search. You cannot choose them. However you can be completely vague and choose “London”!

Doesn’t seem to have a very comprehensive list of European stations. For example I could buy tickets for Milan but not for Rome or Venice. I was just exploring trying to find fun destinations to reach by train but there are so many failed searches that I gave up. It doesn’t tell you why the search failed and in the help there are so many excuses of why a search might fail that you think “what’s the point?”. Also for some of the routes (e.g. London to Milan) it forces you to do the London to Paris leg via coach. What’s that all about? Why can’t do take the Eurostar as part of it?

Think it would be easier to buy tickets on the web rather than through this app.

App Privacy

The developer, Capitaine Train, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like