The safer way to spend and transfer money abroad. Easily top up your Travel Money Card, check your balance, recent transactions and order cash for delivery or collect from one of our stores.
Accessing foreign currency while away has never been safer or easier. Whether you’re buying Dollars in real time, or quickly purchasing Euros before a city break — the Travel Money App offers total peace of mind, with all your cash safely stored on a secure card.
The Travel Money App is the perfect travel companion for anyone looking to go on holiday, explore the world or do business in new places.
By downloading the Travel Money App, you are choosing a faster, safer way to spend while you travel. Here are some of the features you can enjoy:
● Top up your card with your choice of 22 available currencies: British pound, Euro, US dollar, Australian dollar, Canadian dollar, Thai baht, South African rand, Turkish new lira, New Zealand dollar, Swiss franc, UAE dirham, Mexican peso, Polish zloty, Czech koruna, Danish krone, Hong Kong dollar, Swedish krona, Norwegian krone, Hungary forint, Icelandic krona, Singapore dollar, and Japanese yen.
● Lock-in your exchange rates.
● Use your card across millions of locations, wherever Mastercard Prepaid is accepted.
— A wide range of benefits in one travel app —
● 24/7 global assistance to replace your card or provide you with emergency cash
● No ATM charges overseas*
● Platinum benefits from our partners
*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.
— International cash exchange at your fingertips —
Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for Pounds to Euros or one of our other 40+ currencies, we can deliver to your home or you can pick up from us in store.
All created by the experts in foreign exchange, Travelex.
— Want to get in touch? —
● United Kingdom - https://www.travelex.co.uk/travel-money-card/contact#
● Australia - https://www.travelex.com.au/travel-money-card/contact#IPN
● New Zealand - https://www.travelex.co.nz/travel-money-card/contact#IPN
● Japan - https://www.travelex.co.jp/travel-money-card/contact
This is the easiest, most convenient and most secure way of taking money with you when you’re travelling. The card holds multiple currency wallets and you can top-up and transfer between them. The website has full functionality for this, the app is (update) now able to do this too!Using the card abroad is simple, as it’s contactless, chip and PIN, and standard swipe compatible. No fees for overseas ATMs, so getting actual cash is also easy. And, contrary to other reviews, if you need to access your cash once you’re home, you can convert it to home currency and withdraw at any ATM - though there is a fee to do so. £1.50 in the UK. This is the quickest and cheapest way to cash out the card. For people who travel a lot, to multiple countries and like the idea of a secure, preloaded, fully featured card for their money needs, this is it. Plus 3 months free WiFi from Boingo every time you load the card. What’s not to like?
Developer Response
Thank you for the great review!
Just save yourself the headache and AVOID this company
Tea Mc
I got my card in 2019. Used for about eight months, it was ok but the app was always glitchy and slow. In the end I had a weird experience where I uploaded money, but it didn’t appear in my account... I tried to call for help, and there was a rude service person who hung up on me when he couldn’t figure out where the money was... happened twice! After a few anxious days, the money finally appeared in my account, but I didn’t feel safe using the card anymore. This has all been reignited now as I require a statement for 2019. I logged into the app, which initially showed and then immediately erased all my transaction history. I tried to access my account via the UK/AUS websites, however they were too glitchy (the AUS site wouldn’t even load). So I made the mistake of trying to call for help. The assistant misheard my name (even though I spelt it out for her) and told me I failed the security check, and then continued to call me by the wrong name even though I tried to correct her. She said I have to email her a picture of my ID (which sounds very sketchy?). I would be happy to upload it to the app, but I am uncomfortable with the idea of emailing a photo of my ID to a company who is in administration due to hackers... Anyway, it just reminded me of the incident in 2019. I left a review at the time but it seems to have disappeared. Just save yourself the headache and AVOID this company. Many better options, like Transferwise!
Disappointing App
Durbasomi
So disappointed in the entire Travelex Card and Money App experience. Lady who sold me the card at Heathrow Terminal 5 gave me wrong info - said I can change card PIN, password and mother’s maiden name once I downloaded the App. Turns out she has no clue! Next day when I downloaded the App and tried to create my online account it would not let me coz the bogus mother’s maiden name I gave her earlier during purchase had numbers and letters and the app would not accept anything but letters (obviously I didn’t want to type all that info on her monitor in public view of the airport so I gave her a bogus mother’s maiden name knowing I could later change it myself). Who designs a product with different data entry validation on operator screen versus end user interface? Also, Customer support guy tells me I first need to create account online and then download the app (what???). And then he informs me, Safari is not a supported browser; if I want to create an account I must use something else (great job guys). And icing on the cake was when I asked how to change my mother’s maiden name? Answer: send us an email request with a photograph of your IDScan! GDPR anyone? Oh, one more thing, you can’t change your login credentials via the App. You got to call Customer Support and they’ll reset a temporary password. Next time you login, it’ll give you the option to reset. Guess it was too much for their bright developers to factor in a Reset Passwords link!!! Shame on you Travelex. You had the right idea of the product and a great market but you won’t make it very far, not with this kind of half hearted product rollout.
Authentication of my name
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I have had continuous problems starting to use this service. Having contacted your helpline , which was very little help , bordering on useless . I have been able to actually enter my name , not a difficult name , by the way , to order a card . I have 2 , up to date iPhones , so this should never happen . This is extremely poor , other than that I find the app ok . This is my first time using your service due to this problem . I will monitor the efficiency of the transaction .
Developer Response
We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly (mobile@travelex.com), We do appreciate any and all feedback that we receive. Kind regards, Online Support Team
At Travelex we're committed to delivering the best mobile experience possible. We prioritise making improvements, adding new features and fixing bugs based on your feedback.
The safer way to spend and transfer money abroad.
Version 62.0
The developer, Travelex Global, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
