iPhone Screenshots

Description

Treatwell is the best way to book hair and beauty online. Find salons in your area, read reviews, book (rebook and reschedule), on the Treatwell app. Whichever treatment you’re after – haircut, wax, massage – we’ll help you sort a salon slot, 24/7.

It’s quick and easy – our app users can vouch for that – so you can book your next appointment in under 45 seconds, for real. Go for your usual, or try out a new treatment, and discover the most-loved salons in your area. No places nearby? We bring salons onto Treatwell every day, so if you can’t find a venue near you just yet, you (hopefully) will soon.

All of that – and more great stuff below – on the Treatwell app.

Why booking online is better:

- Scroll through our list of treatment categories, and book your usual, or try something new.

- Filter thousands of salons, to find the best in your area. Found a keeper? Save it to ‘Your favourites’ because, well, it’s your favourite, and rebook there (easily) next time.

- Read reviews - millions of them - written by our customers, so you know what to expect at every salon.

- Add appointments to your calendar; life’s busy, we’ll keep track.

- Find your salon easily, with our in-app map functionality.

- Choose an off-peak time (like afternoons, or ‘quiet periods’) to get a better price.

- Pre-pay, pre-treatment, so you can stroll in and out of the salon on the day.

- Manage all your appointments in one place – rebook, reschedule or cancel if you need to.

- Get push notifications straight to your home screen, so you never forget an appointment, or miss a discount, again.


Share your thoughts with us. Send us your ideas for our app to app@treatwell.com.

What’s New

Version 4.285.3

Hi out there,
We've been busy bug fixing, as we do. Our equivalent of lopping off split ends and getting your nails redone. You should find the app even easier to use now. Music to your ears? And ours.

Questions? Get in touch here: app@treatwell.com.
Until next time...

Ratings and Reviews

4.5 out of 5
1.3K Ratings

1.3K Ratings

Lesbobaggins ,

I love this app

When it works it works good. What better way to book - who can be bothered to have a conversation when you know what you want and can tap a couple of times on your phone to get it booked. I love browsing and deciding what to book next. It's a shame that some salons haven't yet become a part of this amazing community they're really missing out. Convenient bookings at my finger tips and sometimes with a cheeky saving - ok yes, at a time I might not normally go, but with annual leave to use up what better way to spend the time than feeling good about myself

JourDayDen ,

UNRELIABLE APP AND BAD CUSTOMER SERVICE

I have booked an appointment for the same day and paid for via the app, and realised that I had made an error straight away, so I cancelled it within 5 minutes after booking. While cancelling, there was no warning that appointment within 24 hours could not be reimbursed. After discovering this in the cancellation mail, I contacted the salon trying to resolve the issue and was told that they had not got the appointment in their system, did not receive my payment and the money were retained by Treatwell. So I contacted Treatwell customer service by phone, they were closed. I recontacted the salon and proposed to come to the appointment. The salon advised me to rebook the appointment on the app. When I tried to do so, the appointment time slot was available, but I was asked to repay, rebook option was not available. So I contacted Treatwell customer service in writing, and... later the same day I received the answer they cannot reimburse me because my timeslot had already been booked and that is why the salon had not wanted to accept me!!!
In conclusion, there is a significant lack of interaction between the salons et Treatwell and the customer service is not reliable at all. DO NOT RECOMMEND

Developer Response ,

Hi there,
Thanks very much for your feedback.
We're really sorry to hear about this and would really like to investigate this further.
With regards to cancellations; all our partner salons are in charge of setting up their own cancellation policies and calendar, but if they are happy to refund outside of their policy or reschedule, we can of course go ahead and process this from our side.
As we can't have access to your account with the details left in this review, please email us at help@treatwell.co.uk with details of your booking so we can look into this further.
We want all our customers to have a smooth booking experience and we'd love to try and turn this experience around for you.
Thanks again for getting in touch.
Best wishes,
Treatwell

SakuraDvo ,

Best app ever!

Super easy to use, always has great offers and range of salons to book from. One thing I would point out however is the multiple options of ONE service but has a different price on some salon pages? It’s not very tidy & can be confusing, it could also mean that a client would pay more for the same service than if they’d clicked on the same option located elsewhere in the service menu, only for a different price! Other than that I couldn’t recommend this enough, it’s a true game changer :)

Information

Provider
Hotspring Ventures Ltd.
Size
76.2 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch, French, German, Italian, Lithuanian, Spanish

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Sexual Content and Nudity
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like