Treatwell is the best way to book hair and beauty online. Find salons in your area, read reviews, book (rebook and reschedule), on the Treatwell app. Whichever treatment you’re after – haircut, wax, massage – we’ll help you sort a salon slot, 24/7.
It’s quick and easy – our app users can vouch for that – so you can book your next appointment in under 45 seconds, for real. Go for your usual, or try out a new treatment, and discover the most-loved salons in your area. No places nearby? We bring salons onto Treatwell every day, so if you can’t find a venue near you just yet, you (hopefully) will soon.
All of that – and more great stuff below – on the Treatwell app.
Why booking online is better:
- Scroll through our list of treatment categories, and book your usual, or try something new.
- Filter thousands of salons, to find the best in your area. Found a keeper? Save it to ‘Your favourites’ because, well, it’s your favourite, and rebook there (easily) next time.
- Read reviews - millions of them - written by our customers, so you know what to expect at every salon.
- Add appointments to your calendar; life’s busy, we’ll keep track.
- Find your salon easily, with our in-app map functionality.
- Choose an off-peak time (like afternoons, or ‘quiet periods’) to get a better price.
- Pre-pay, pre-treatment, so you can stroll in and out of the salon on the day.
- Manage all your appointments in one place – rebook, reschedule or cancel if you need to.
- Get push notifications straight to your home screen, so you never forget an appointment, or miss a discount, again.
Share your thoughts with us. Send us your ideas for our app to firstname.lastname@example.org.
Hi out there,
We update the Treatwell app as often as possible to make it faster and more reliable for you.
This update contains several bug fixes and performance improvements. You should find the app even easier to use now.
Questions? Get in touch here: email@example.com
Enjoy the latest and greatest version of our app.
Ratings and Reviews
Love It!! most useful app for anyone
Treatwell is fantastic very easy to you and shows all the local places and gives good explanation of all the treatments and gives reviews of all the place as well as detailing the location of the places and filtering. I came across Treatwell just by randomly searching google for a local tanning salon and I manage to find a place local to me that does every treatment I needed in one place rather than than going to different place for the different treatment which made it more simple and I could organise what I wanted when. I love it that I can pay and book in advance so I can do it when I want rather than ringing up and booking over the phone. I would definitely recommend it.
UNRELIABLE APP AND BAD CUSTOMER SERVICE
I have booked an appointment for the same day and paid for via the app, and realised that I had made an error straight away, so I cancelled it within 5 minutes after booking. While cancelling, there was no warning that appointment within 24 hours could not be reimbursed. After discovering this in the cancellation mail, I contacted the salon trying to resolve the issue and was told that they had not got the appointment in their system, did not receive my payment and the money were retained by Treatwell. So I contacted Treatwell customer service by phone, they were closed. I recontacted the salon and proposed to come to the appointment. The salon advised me to rebook the appointment on the app. When I tried to do so, the appointment time slot was available, but I was asked to repay, rebook option was not available. So I contacted Treatwell customer service in writing, and... later the same day I received the answer they cannot reimburse me because my timeslot had already been booked and that is why the salon had not wanted to accept me!!!
In conclusion, there is a significant lack of interaction between the salons et Treatwell and the customer service is not reliable at all. DO NOT RECOMMEND
Developer Response ,
Thanks very much for your feedback.
We're really sorry to hear about this and would really like to investigate this further.
With regards to cancellations; all our partner salons are in charge of setting up their own cancellation policies and calendar, but if they are happy to refund outside of their policy or reschedule, we can of course go ahead and process this from our side.
As we can't have access to your account with the details left in this review, please email us at firstname.lastname@example.org with details of your booking so we can look into this further.
We want all our customers to have a smooth booking experience and we'd love to try and turn this experience around for you.
Thanks again for getting in touch.
Ms J Hawksley
I see Katherine a masseur with an ncredible knowledge of the working f the body, anatomy, and health in general. She is not only a massage therapist but she listens and empathises and is always willing to pass on any health tis that have worked for her or her clients. I can not recommend her more. She is a small woman with a huge heart and has strong hands that can ease even the tights muscles . She has something very rare to find in a massage therapist- healing hands.
I do not hesitate to recommend her to everyone. Go see her and you will not feel disappointed- you will , trust me, go back to see her with all muscles aches , pains , stiffness and just for a dose of her optimistic approach to life!
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- 68.8 MB
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