TrustVault 4+

Never lose your private keys

Bitpanda Custody Ltd

    • 4.0 • 16 Ratings
    • Free

iPhone Screenshots


TrustVault: The insured crypto custody wallet for institutional or high net worth investors looking for a safer, faster and easier way to send, receive, buy and keep safe their cryptocurrencies.

Billions of dollars worth of cryptocurrency have been lost or stolen. Investors need a wallet with bank-grade security that doesn’t compromise on speed, ease-of-use or access. Introducing TrustVault by Bitpanda Custody.

We go about safeguarding crypto assets in a completely different, highly effective and unique way compared to other companies in our sector. Built with institutions in mind, our secure product essentially goes beyond ‘cold storage’ at ‘hot wallet’ speed - less than one second to process transactions. We do this by leveraging an infrastructure of hardware security modules (HSMs) with additional built in firmware, secure data centres and multiple levels of encryption to mitigate security risks to enable our users with the most secure, lightning fast way to execute transactions through their mobile device, web or via API integrations. Unlike a hardware or software wallet, TrustVault accounts can always be recovered, even when the mobile device is lost or stolen. This is because your assets' private keys are always kept hardware-secure in our tamper proof data centre hosted HSM cluster and never in the device.

You can use the TrustVault app to send, receive and buy Bitcoin (BTC), Ethereum (ETH) and selected ERC20 tokens (e.g. DAI, MKR, USDC, USDT) as well as Binance (BNB) and other third party tokens supported on their chain. We are the first custodial wallet to integrate with MetaMask giving you secure access to Ethereum dApps so you can access your assets knowing you are kept super safe.

We offer live chat support during UK business hours (9am till 5pm), including account recovery.

TrustVault is developed by Bitpanda Custody, an insured crypto custodial wallet provider based in London, UK.

What’s New

Version 2.3.0

Thanks for using TrustVault. This release makes some changes under the hood for Bitcoin transactions and changes the Bitcoin confirmation screens to be more inline with Ethereum.

Ratings and Reviews

4.0 out of 5
16 Ratings

16 Ratings

CryptoBullet ,


I think this is an excellent solution! So many wallets I’ve created always ask me to remember by seed phrase and then the headache of storing these somewhere safe. No more. My ledger nano takes ages to transfer funds to real-time trading environments. No more. Most the non-custodial wallets are either not safe or connected to an exchange, where history shows us they’re also prone to hacks. No more!

I think managing private keys on behalf of active crypto investors with high value accounts is certainly provides a piece of mind especially as assets are insured which is a huge plus. Nice work Trustology!

Surreyhillsfox ,

Handy and secure

Instant access with security, never have to worry about losing my keys or crypto.

eddieb189 ,

Yet another worthless custodial wallet

Not your keys, not your coins. Think very very carefully before trusting your private keys in a ‘secure’ data centre.

It’s a disaster waiting to happen. The company should not be encouraging such reckless storage of your funds.

Developer Response ,

Dear Eddieb189, Thanks for your feedback. We set a high standard for ourselves in terms of our people, processes and technology. Private key security and ownership are two shortcomings and challenges of existing crypto custody solutions today. That's why we built TrustVault - to address these very real concerns and help people adopt cryptoassets with more confidence. We keep your private keys safe within our network of tamper proof programmable hardware secure modules and data centres, but your keys are within your control and ownership from your device. Unlike hardware wallets, your TrustVault account can always be recovered even if you lose your mobile phone. We use FIPS 140-2 Level 3 certified hardware to secure private keys, incidentally, with multiple layers of encryption to ensure institutional-grade security for our customers. Also our Insurance from AON covers theft and internal fraud so your assets will not be lost.

We invite you to learn more about our custodial wallet solution and why it's safer, faster and easier to secure and manage your cryptoassets on the blockchain. It's free to join, with 24/7 chat support within the app to address any and all concerns. We hope you'll consider trying our service and we welcome addressing any additional queries you may contact us on or by chatting to us now on our website at

App Privacy

The developer, Bitpanda Custody Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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