Description

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you take a trip.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

TAKE A TRIP FROM ALMOST ANYWHERE
Request a trip from 600+ airports and in 10,000+ cities around the world. The Uber app is a great way to make your travel plans stress-free. Request a trip on demand or schedule one ahead of time.

TAKE A TRIP TO ALMOST ANYWHERE
Whether you’re looking for style, space or affordability, Uber can help you find the perfect trip to fit your needs:

Enjoy elegance and premium features with Uber Exec
Ride with extra room (and more of your friends) with UberXL

All of these transport options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your trip.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why – in addition to our Door-to-Door Safety Standard – we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip – you can share your location and trip status so they know you’ve made it to your destination.

You can contact emergency services
You can call the emergency services directly from the app, and your location and trip details will be displayed so you can share them quickly with emergency services.

TIP AND RATE YOUR DRIVER
After every trip, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them directly in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Questions? Visit uber.com/help

What’s New

Version 3.451.10003

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Updates to improve localization across the app
- Various bug fixes & improvements

Love the app? Rate us! Your feedback keeps the Uber engine running.
Any questions? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.6 out of 5
126.9K Ratings

126.9K Ratings

Editors’ Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”

OJAM555 ,

Generally good

The app is generally good, but there seem to be 2 problems.
The worst of these is that very often a driver seems to be allowed to accept a job whilst on the way somewhere else - and somewhere further away, not on the way towards me. And even though UBER knows this, they keep it a secret from us users so we don’t have the necessary info to decide whether to accept this situation. Let me clarify. I open the app and I see drivers very close, presumably they are available, right, or why else show me. The driver that accepts might be 3 minutes away, but then he is 4 minutes away, and then I watch as he drives further and further away. The point is that now if I cancel, I will get charged! This cannot be the best way to do this! If UBER had told me that this driver has not made his drop off yet, I could have chosen whether to accept or not. But they don’t seem to like me choosing.
Also, the pickup points are always at least 20-30 metres away from where I am, but sometimes more, so when I try to change the pickup point, it tells me that it is outside the area! And I have not taken a single step since switching on the app! So do I cancel? Or do I walk?

Developer Response ,

Hi there, we're always looking to improve your experience with Uber. Let's make sure we follow up with you regarding this. Please send a quick note to t.uber.com/contact so we can take it up from there.

AtmosDear ,

Estimated arrival time needs to improve!

So we’ve been using Uber a couple of times a day whilst on holiday in the US. Literally every single time the estimated car arrival time is out by a great deal. Just now when confirming a trip, we did so based on the 4 minute away estimation of the nearest car. We waited outside our hotel for more like 14 minutes before the car actually got there. First the time went up to 5 minutes then to 7 minutes, then it just stayed 6 minutes for a few minutes and slowly started going back down again (not in a real-time minute counter but Uber’s much slower minute counter). There wasn’t really much traffic on the street so I don’t understand how can the estimation be out by this much. I would much prefer to know the actual estimated arrival time as opposed to standing by the road like an idiot. I definitely would have dried my hair this morning if I knew about the extra 10 minutes wait time, instead I was standing on the windy roadside for quarter of an hour with my wet hair. And this was pretty much the same with each ride ordered I’ve the past 10 days. Anywhere between double to triple the amount of estimated car arrival time we had to wait, not cool. Please make your app more accurate. For now I’m going to switch to Lyft for the last 4 days if our trip and see if they do a better estimation job. It’s just a shame as otherwise Uber would be a service I’d use and recommend more...

Developer Response ,

Hi, we are sorry to hear about your unpleasant experience with Estimated arrival time. We will have a look in to this for you. Please send us a note to t.uber.com/contact or via the in-app Help section and we'll connect. Also, the feedback from you is vitally important to us and we always want your expectations to be met.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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