Screenshots

Description

Delicious eats. Delivered easily.

Hungry? Get the food you want from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button.

Browse local restaurants and fast-food favourites for inspiration. Or, get exactly what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to pay seamlessly with your Uber account, or add a credit card. Track your order in real time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw and Washington DC.

Uber Eats helps you find food deliveries around the world. Order a delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

What’s New

Version 1.224.10003

We update the Uber Eats app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Bug fixes
- Performance improvements

Love the app? Rate us! Your feedback keeps the Uber Eats engine running.
Have a question? Tap Help in the Uber Eats app or visit help.uber.com.

Ratings and Reviews

4.7 out of 5
177.1K Ratings

177.1K Ratings

jonathan-000 ,

Inconsistent service

While the process of ordering is fairly intuitive, over the last several months the quality control of the food and delivery has been unacceptable. Nearly every order placed over the last several months has had issues, such as: expected wait times increasing from 15 minutes to 3 hours with no clear way of cancelling the order, as well as drenched, soggy and cold food being delivered. This has occurred so frequently that it is typically best to avoid ordering any drinks as they are nearly always delivered split. Even more common is the consistency of incorrect items being delivered, from a lack of dips or sides to entire incorrect orders being delivered with a large price disparity between them. While mixups inevitably can happen, the rate at which this has been occurring is not acceptable.

There is no way to immediately contact staff with issues or problems encountered with deliveries such as over the phone or through web chat, rather this service relies on email. Email contact has ultimately solved some of these issues when they have been raised, but it would be vastly preferable to have contact with someone, live when addressing issues. As it’s unclear what should be done when incorrect orders have been delivered or for missing items.

Developer Response ,

Hi, we're always looking to improve your experience with Uber. Anything specific we can look into for you? Let us know by sending a quick note to help.uber.com/eaters and we'll connect.

iampephay ,

Avoid

I just deleted the app. I’ve been using uber eats for years however the service deteriorated in the past few months. My partner ordered pizza, it was ready for collection for 1.5hrs, we tried cancelling by calling customer service but we were advised this is not possible and we should accept the order no matter what (it was past midnight at this point). After some time it was finally picked up. Pizza was stone cold when we received it but uber eats would not want to refund.

Last night i used the app to order, i was required to place order within 4 mins to get free delivery. When i did submit my order i received a push notification that order did not go through and that i should try again in a few mins. So i did in 5 mins. To my surprise, delivery guy turns up with 2 exactly same orders and of course i was charged twice. I looked at the app and there were 2 orders on the list. However there was never any tracking for the first one and as i said i got a notification it did not go through. I refused to accept 2 sets of orders. I emailed customer service and they refused to help whatsoever, just the standard reply they understand my frustration but could kot help.

Anyway, app deleted and have told friends about this experience to warn them. Apparently they had the same complaints. Terrible customer service. You refuse to refund for a terrible service provided, yes you got the small pennies for now but lost the custom.

Developer Response ,

Hi, we are sorry to know about your experience with the support team. Please let us know more about the issue by writing at https://help.uber.com/eaters and we'd give our best to get this resolved quickly.

Mohammad shahrazad ,

Uber cheats on drivers

I heard many times from drivers that they do not have trust on Uber and recently I was told from a few drivers that uber cheats on them. I wanted to share this info with you guys.
1) A driver said uber gives more jobs to new drivers and he said to me he has also proof screen shot of mobile that his income does not match with number of hours he works if you compare with same days and hours with new drivers.
2) uber cheats on estimation pick up time. This is very interesting to hear. When ever uber sends a job to driver for example 6 minutes away from rider, when you see the route through google map of waze it becomes 12-15 minutes some how in actual time. So driver has to drive more to catch the rider. Basically if uber shows the right time for picking up the rider, driver may reject the job and will not accept. This is cheeky way to deal with rider and driver. Even if driver notices the wrong picking up time and if driver cancels the job it will effect cancellation rate and in one month time driver may get suspended by uber for many cancellations rate. I hope you gets the trick.
3) uber doesn't have operator to answer the emails. Basically they have robot and computer itself picks key words from people and drivers emails and match them and sends the email. A driver showed me his emails exchange with uber and proved to me the fact.
4) there are many issues with uber and uber cheats on drivers at any possible way.......

Developer Response ,

Hey, we are sorry to hear that you feel this way. We're always looking to improve your experience with Uber Eats. Let us know more about this so that we can assist you in a better way. Drop more details here!

Information

Provider
Uber Technologies, Inc.
Size
201.9 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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