UniFi 4+

Networks Made Simple

UniFi is a fabulous solution for networking. I use it at home with multiple WiFi access points and a few wired devices and it makes setup and monitoring a dream. As a bonus the WiFi range and speed has been noticeably improved. Would I recommend it: yes, absolutely.
But, the latest version of this app, for the way I use it, is less useful. I have kids and have set up two WiFi networks - one for the kids and one for grown ups. Setting these up was very easy. The kids one has a availability schedule (it turns off at bed time) and the grown ups one doesn’t, and is hidden. Sometimes the kids would ask for extra time such as in school holidays. In the old app I could adjust the schedule (it was well buried, but it was there), but the current app can only turn the schedule on or off. This is why I’ve rated the app at 4 stars and not 5.

Poor Update

Update 15th May 2022, FINALLY after all these weeks the App is working as it use to be! NO “Getting Ready” anymore, the App loads correctly. Thank you
Update 23rd March, obviously your not listening to the original problem and just updating how you feel, but still I get “Getting Ready” and wait 15 seconds before I can even open the App! Brilliant update again!!!!!!!!! Update on the 3rd March still exactly the same! Problem still the same and no further forward!!! I can’t put below 1 star, but this new update certainly needs -5!!! This new update has made the App slower. When you open the App you get a message saying “Getting Ready” which stays there for 15 seconds. You then have to wait for the App, then tap configure, and wait again for the AP to load. Backwards improvement in this update! Why make things worse, very disappointed! Update…. I don’t “Reach Out”, but would like the App to be backdated to the working version option. I have contacted you, but no reply from yourselves. Update 1st March, still nothing of an improvement.

Developer Response ,

We apologize for the inconvenience. Please reach out to us at mobile-support@ui.com with more information about your setup and/or screenshots of your issue so we can take a closer look!

Feature Request

The app works pretty well for everything I do as a home/prosumer. However one thing I wish it would allow would be the ability to mark/tag non UniFi devices as a switch or router (and the asocialtes clients via that switch) so that the topology map looks better and a better representation of the network.

I have a virgin media router and an HP switch, along with my UniFi Poe switch and APs but they all appear like client devices in the topology map. It would be nice if they could be marked as a switch, so that connected devices can be tagged too so they show up correctly. This would also be useful for the router so that it appears to the left of the UniFi switch, and not on the right side pretending to be a client device.