Unity Connect is a business messaging app that enables users to have business chat conversations and make calls
using the native dialler with their business identity. Users can also search corporate directories, manage basic call
settings, view call history, and one-tap dial into My Room. Operator and system neutral, Unity Connect is completely
integrated with the BroadWorks® service delivery platform, turning the business user’s personal mobile into
an extension of their business communication identity.

What’s New

Version 3.9.18

The following improvements and bug fixes are introduced with this release:
[TAC-352805] User does not get a mid-call screen widget.
[TAC-387602] [BEMS01126803] Directory search in iOS Connect cannot be cleared.
[TAC-395444] Call Pull request fails when user has selected dial out method as Native Dialer.
[TAC-397082] Intermittently seeing a “Poor Connection” alert on the Connect client.
[TAC-397313] Label name does not match in Cisco documentation and config file.
[TAC-399994] Wrong display name in call between different group but on the same Enterprise.
[TAC-400275] Not possible to activate Personal Assistant with Alert Me First.
[TAC-401918] When first call leg is accepted on mobile, the second call half is started, however still seeing “Waiting for Callback”.
[IRIS-7396] Issue when playback voicemail with Bluetooth headset.
[IRIS-7477] Incoming call screen and Call History does not display proper name.

Ratings and Reviews

2.7 out of 5
7 Ratings

7 Ratings

blueocean89 ,


This app is so bad! It will just stop working and stop sending call notification/ringing though so you miss calls. When it does ring the call Quality is poor and calls drop out. Have to delete and reinstall the app several times a week to get it working again.shoddy, should not be available for use!

APSynth ,

Not functioning

Having upgraded from the previous app, as of 26.7.19 this app would not allow log in with the same log in details as given by Redcentric. My colleagues have have had the same experience. I would not recommend using this app until Redcentric have resolved the problem.

App Privacy

The developer, Redcentric Solutions Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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