Screenshots

Description

Urban is the wellness app for busy people. It’s the easy way to book trusted massages, beauty, fitness and more – anywhere, anytime.

We’re on a mission to help you get the most out of your city life with wellness that’s affordable, convenient and trustworthy. Think massages and physio in your living room, personal training in the garden and manicures at the office, in London, Paris, Manchester and Birmingham.

Connect with thousands of qualified, insured and hand-picked professionals, ready to come to you morning to night. With an average rating of 4.9/5 over some 700K bookings, our community of independent pros love what they do and it shows.

MASSAGE: Melt into the massage table with one of 10+ treatments, including the popular Urban classic and deep tissue massages, specialist pregnancy and sports options, plus curated treatments from Neom Organics to seriously soothe.

BEAUTY: Bring in the experts for sparkling clean, salon-grade beauty at home, including Dermalogica facials, CND and OPI nail treatments, waxing, lashes and more.

HAIR AND BARBERING: That trip to the salon or barbers, minus the trip, delivered in partnership with London salon Barber + Blow. Get the trusty usual or opt for a whole new look in the safety of home.

FITNESS AND YOGA: Train outdoors, at home and online with the (very, very) best. For every 50 personal trainers that apply, just one makes it onto Urban for yoga and workouts that put you first.

OSTEOPATHY AND PHYSIOTHERAPY: We’ve freed degree-qualified experts from the clinic so they can come to you for rehabilitation and recovery. With no need for a referral from your GP, pay-as-you-go treatment is easier than ever.

ONLINE SESSIONS: One-to-one mindfulness, fitness, yoga, nutrition and more delivered over two-way video. Join calls in one tap through the app (with no external downloads needed) for the best sound around. 

Booking is easy. Just:

- Add your address
- Choose from one of 50+ services
- Read client reviews to select your perfect pro
- Track their progress so you know exactly when they’ll arrive
- And breathe – relaxation, endorphins and headspace are on the way

The best bit? You get to completely customise the experience: pump out your favourite playlist, light the candles you love, and adjust the temperature and lighting. Connect to the Health app to log all your mindful minutes and notice how just 60 minutes of you-time can transform a whole day, week, month…

What’s New

Version 8.14.1

Thanks for using Urban! We’re always making changes to make the app even better and fixing bugs when they come up. Keep your updates on to make sure you’re running the latest version.

Ratings and Reviews

4.8 out of 5
8.4K Ratings

8.4K Ratings

mrsjccwills ,

What a fantastic app and service!

No more waiting days for an appointment! At first I was a little sceptical about an app that could send someone to my home to carry out a massage! I’m so so so glad that I went ahead and booked my first massage! It was everything I could have wanted! The massage was incredible and the therapist was professional, relaxed and there was no awkwardness! I am now regularly booking massages and trying different styles the Neom Curates is a must! The oil that was used was amazing! I was glowing for days! Incredible app, fantastic people and dreamy massages what’s not to like! ❤️❤️😍

RJG1012 ,

Terrible, drawn out booking experience

The app wouldn’t make my booking rejecting 3 different cards from 2 different banks and a 4th attempt with PayPal, every time saying there was an error and I should call my bank- I did, there was nothing wrong with my cards, the issue was their side. I also tried the website on mobile and desktop- same issue. I tried to call at 8am when it said the phone lines opened, they weren’t, and when I eventually did speak with someone around 9 it took them all day to sort my booking which was for that evening just a couple hours after they managed to get their own website to accept payment. They were apologetic but no “gesture of good will” offered for massive inconvenience of having to talk to them on the phone 4 times that day. To be honest, if it had not been an urgent sports massage treatment I was needing and just a relaxing treat I would not have persisted.

Developer Response ,

Hi,
Thank you for sharing your experience. I can appreciate how frustrating this would have been. I'd like to investigate this further and see how Urban can regain your trust in the great treatments we provide. Could you please email info@urbanmassage.com, attention Steve and I'll personally look into this for you. Kind regards, Steve - Head of Customer Services

Massage_guru2015 ,

Fantastic- £20 just for signing up!!

I love this app and use it regularly. They offer a wide range of treatments from qualified independent professionals. All of the massages I've tried so far have been of the highest quality. Friendly, professional and brought right to your doorstep!

Download and enter REDWARH5 for a FREE £20 off your first massage!! :)

App Privacy

The developer, Urban Massage Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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