Look forward to a better way of working.
Before you install Vaillant, install this all-new App. Instantly you’re connected with the most sophisticated knowledge base in the industry. Immediately, you cut time-wasting admin. And you quickly get rewarded for your hard work.
How advanced is that?
Click on the Advance dashboard and you’ll discover a wealth of useful functions and features that, you won’t be able to work without.
- Register your new installations or view your previous ones.
Your digital record of your relationship with the client, right from the start. It’s where you’ll add warranties, access Benchmark documents and Gas Safe notifications. You can even work offline when you don’t have a signal and Advance will update when you’re online again!
- Search for and complete a Benchmark service record.
Time for a service? If you were the boiler installer, Advance will send you a reminder. If you didn’t, scan in the barcode and Advance does the rest.
- Act on sales leads from Vaillant.
We send you the leads. If you follow up, Advance keeps a record of the details for your reference.
- Take part in eLearning or choose a training course.
Our extensive eLearning portal will open in your browser. Or, if it’s face-to-face training you need, simply organise everything here, using the app.
- Read the latest Vaillant news and important messages.
It’s all happening at Vaillant. The apps Message Centre will display all your unread and archived news, making sure you’re always part of the conversation.
- Update your account details and profile.
It’s all about you, so make sure all your contact details and company information is kept up to date.
- Use Gadgets that simplify everyday chores.
Locate a merchant. Track down the nearest spares stockist. Convert from imperial to metric. Use the built-in calculator. Or even turn your phone into a torch.
- Tap into a wealth of support back-up.
Access our contact list. Look up your local sales manager. Or find that fault by inputting the error code.
- Access Vaillant’s encyclopaedic library of product information.
Here’s the portal for installation manuals, data tables, fault codes, user manuals, consumer leaflets, spares catalogues and stockist listings. Even those products out of production are covered.
As if these weren’t reasons enough to be a member of Vaillant Advance, using the app allows you to earn cash and credits - which you can redeem on cool stuff - and gives you access to extended warranty options exclusive to Advance members.
Look forward to working with Advance.
Minor bug fixes and improvements
Ratings and Reviews
Too much useless information
This new app has misinformation like when you select the parts manual for the latest ecotec 832 it open the previous parts catalogue for an 831!
Many parts are not the same!
Really not handy when trying to source a part number on a breakdown.
The old app was far better, easier to use and has less superficial nonsense that only serves to make the new app more difficult to navigate.
Constantly having problems
Sick of filling loads of information out then it locks up or throws you out, or tells you to check your information!!!! Errrr....😡😡
Horrible up the old one was much easier
All these changes create confusions and we can register the product on the spot I have to call to get everything change because I can order it online
Up to six family members will be able to use this app with Family Sharing enabled.