viagogo Tickets 4+

Tickets are expensive, but this is stated up front and is in line with other re-sellers which I looked at. When I booked for Download festival I was nervous I wouldn’t get the tickets. Received an email a few days before telling me to log into ticket master to receive my tickets and it worked perfectly. No complaints from me and I would definitely use again. I don’t normally write reviews, but seeing the negative comments on other reviews I felt it was important to give feedback to others about my own experience.

I paid for my tickets to see Chris Isaac in early July. I was also led to believe on Viagogo’s site that they would become available the week prior to the concert. They didn’t appear so I emailed them to be informed that they would be available to download of the afternoon of the concert. I wasn’t happy with this and informed Antonia their nominated representative. I then requested to speak to her supervisor to be informed …..surprise surprise that my tickets would made available earlier - the morning of the concert which was the 13th August. Whoopie do they were letting me have tickets that I had paid for in full weeks earlier.

I subsequently discovered that I had paid well over the odds via PayPal for my two tickets and now in the process of trying to get some of my money back from Viagogo or dodgy supplier they use. My tickets should of cost me £70 each and Viagogo charged me over £270…. !

Subsequently looking through this company’s reviews I notice that they have been able to rip individuals off for a longtime by dodging the bullets. However, I feel they need to be thoroughly investigated as in essence what they are currently doing is robbing individuals. Worse still is they are being permitted to get away with it by an ineffective protection system.

My advice is to stay well away from Viagogo and look at alternative safer sites offering tickets at sensible prices.

I had the exact same experience as the revue above. Paid over the odds for Liam Gallagher tickets and was still trying to sort receiving them till the day I was going. (Had to buy another pair from another site)
I thought I’d be covered that’s why I went with them but they told me the same thing in every call and email, your covered for a full refund if you don’t receive them. I asked for them to resend the email from the seller (which they said had been sent) but for some reason the system wouldn’t allow it. I then when to my bank to make a dispute and they are acting like I never spoke to them and I’m trying to make money on tickets I received and used. The worst company in the world, false support and no help whats so ever even though I called them 12 times the run up week to the gig. So stressful and ruined my partners birthday gift. Don’t give these your money!!!!!