Vieweet 360 4+

Crashes a lot, drops connection with the camera more than it keeps it... needs some major improvements!

Vieweet took an app that wasn’t very good but worked and completely messed it up. The website works fine but now the app insists on putting in the hotspots before uploading the next panorama. The problem is that it doesn’t work half the time, often creates duplicate hotspots, and is just a major pain to use. When you try and get support they do everything they can to suggest that it is ‘user error’ despite not offering any solutions on how to make it work the way it should. After over an hour on the phone the customer support admitted that it is the app that has the problem and they just wasted an hour of my life trying to blame me for their poor product. They could have just said ‘the app won’t do that anymore’.

There are far better solutions available with better customer service and apps that actually work.

Tested new app Wednesday, 2 jobs no problem, did 5 assignments Thursday no problem except it flattened both the camera and phone batteries, Friday 5 jobs messed up everyone, images not loading to Vieweet app, gives constant error messages, missed images, wouldn’t connect to internet had to spend 2 hours sorting on Portal.