Village Taxis (Liverpool‪)‬ 4+

Love the drivers, and I love that they’re local to south Liverpool. Good prices. Not responsive outside of Garston/Aigburth/Allerton/Speke area .

The app is nonsense. Completely inaccurate. I routinely get a text that the taxi has arrived after I’m already in the car and on the way. The app is significantly worse now than it was before, which wasn’t great.

Also, because of sum data regulations, according to them, they can’t inform me when there is a problem. So, for example, today I was waiting and waiting and waiting for a taxi, and when I called, they told me that he had a flat tire, but they hadn’t dispatched anyone else to me and I gather they wouldn’t have unless I called. That’s just ridiculous. If it weren’t for the drivers, I will switch to another company long ago.

Not very good. What's the point of tracking the cab when you're already in it? Plus notifications of the taxi arriving etc always come in a lump together about 20 mins after I've arrived at my destination. Luckily I still get the text messages saying when the cab has arrived and the registration number etc. will stick to the phone for ordering!

I’ve always used Village as they’re local to me. But having used the app previously I’ve recently had to re-install it. It asks for my email but doesn’t recognise any of my email addresses. I tried to create an account but my number already exists
So even though the app was useless, it’s note not possible to see if it’s better