Virgin Money Credit Card 4+
Virgin Money
Virgin Money
-
- Free
iPhone Screenshots
Description
Manage your Virgin Money or Virgin Atlantic Credit Card.
Our app is the easiest way to stay in control. Check your balance, manage your payments, and master your spending. Do all this and more from your phone.
* GREAT FEATURES FOR YOU *
Track your balance and transactions in real time
- View your latest transactions immediately and keep a check on your balance.
Manage your payments
- Set up and manage your Direct Debit and make one-off payments with your bank app.
Make transfers
- Transfer a balance from another credit card or move money into your bank account.
Freeze card
- Temporarily freeze your card to stop it being used and unfreeze it at any time.
Easily and securely view your PIN
- Use the app to view your PIN instantly.
In-app chat support
- Get instant answers to your credit card queries with 24/7 in-app chat support.
Sign in with your face or fingerprint
- With Touch ID or Face ID.
* VIRGIN ATLANTIC CREDIT CARDS *
Check out the Virgin Atlantic Rewards Lounge
- See your Virgin Points clock up and discover all the ways to earn and spend Virgin Points with our handy guides.
Reward voucher
- Track your progress towards a reward voucher. Unlock a world of amazing rewards from Virgin Atlantic and Virgin Red.
Switch your card
- Your card. Your choice. Request to switch your Virgin Atlantic Credit Card via the app.
Before you get started, remember the app is for primary cardholders only.
Ready to go? Once you’ve downloaded the app, you’ll just need your card to hand. We’ll walk you through the rest during registration and get you set up. Please remember that at the moment you can only use the app on one device, so choose the one you use the most.
Privacy Notice – How Virgin Money holds and uses your information – https://uk.virginmoney.com/virgin/security.jsp
What’s New
Version 2.4.19
Thinking about transferring a balance to your Virgin Money Credit Card? We've got you. It's now super easy to find out how much you can transfer, and what the fee will be. Head to Payments to get started.
Ratings and Reviews
Works ok but…..
This works ok to control the card, but if you have two or more cards that have slightly different names such a F Blogs and Fred Blogs you can’t register both on the same app and you can only have one app on a device. The old system of having all accounts, current, saving and credit cards in one place was far better and making payments with a simple transfer was a lot easier than using this app and having to put all the details in, acc number, Name, address etc. This app works but it’s a step backwards in convenience.
Update - the app developers contacted me to say that the two cards could be linked by amending the names. The name on the second chard was amended and then the linking was straightforward. I can now see both cards on the one app which is far better. The info is all there and everything seems to work well. However, I still preferred the old system of having all credit cards and bank accounts on one app so payments (via a simple account transfer) were easier rather than having to complete payment details each time.
Developer Response ,
Hi there, appreciate that and if that is the case, our app team can update your account so they match and you're able to view all accounts via the app easily. They're available on 0800 328 3579 from 8am - 6pm weekdays and 9am - 3pm Saturdays.
App needs A LOT of work
Let me start by saying that the virgin credit card service has always been a good service for me and I have enjoyed being a customer with no real problems. That being said the credit card app needs a lot of work before it can be considered a competitive app to the other banking apps out there. After learning that they were turning off their online service and the only way to see your credit account would be to use the app I was disappointed to find out that they hadn’t improved the app since the last time I used it. The interface of the app isn’t very smooth, the information available isn’t as good as the online service (imo) but most frustratingly of all (for me) is that EVERY time you want to pay an amount off your balance, you have to input your payment card details as if it were the first time (I’m happy to be corrected if I’m wrong), this is so annoying as it means I can’t just quickly jump on and make a payment, I have to make sure I have the payment card details in front of me and actually spend time entering all the details EACH TIME I pay. In this day and age where you can choose to have you card details stored in every which way possible for transactional ease, I’m completely unimpressed with the fact that you can’t with the Virgin App (who arguably consider themselves one of the more modern banks), in all honesty it genuinely is enough for me to want to close my account. I really hope it is something Virgin are going to change.
Developer Response ,
Hi there, appreciate your feedback on this and storing payment details is something we know customers would love to see in an update so we're looking into this. Keep an eye out for more updates in the next few months.
Not as good as others
I’ve used many banking apps and love the main Virgin Money current/savings account app and find it really useful and full of features. However, my main request is that they merge this app with it. As a customer with many products, it’s quite difficult with many different apps. Merging it with the main app would allow for easier management. Moreover, it is REALLY frustrating that the app can only be registered on one device, especially when there is no online service. For couples sharing one card it is really frustrating one can only pay the balance and view transactions, and means if you don’t have access to the device for a period you are unable to manage other than over the phone. The balance system including payments is also very outdated and takes a while for transactions to count towards the balance - meaning it’s very easily to build up a balance without constant monitoring if you use it for everyday spending. A easier direct debit instruction for one-off payments would be useful, or swoops to instantly pay off transactions with your current account.
However, some features are useful. Managing the card itself via the app is good and customer service overall is great. Atlantic points are one of the biggest advantages in the finance industry currently so I will try to continue using - but I’d like a complete overhaul to allow it to compete with the likes of Tesco Bank or American Express.
Developer Response ,
Hi there,
thanks for your review and we appreciate all of the points you have raised in regard to the App.
Hopefully in the not too distant future we'll have an App that will allow access to more accounts across the Virgin Money bubble. Keep your eyes peeled on our website and any correspondence in reference to this.
App Privacy
The developer, Virgin Money, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Virgin Money Management Services Limited
- Size
- 216.7 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.7 or later.
- iPod touch
- Requires iOS 14.7 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Virgin Money
- Price
- Free
Supports
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