Screenshots

Description

Aplicación que permite a los pensionistas residentes en el extranjero, la posibilidad de acceder al sistema de Seguridad Social para presentar una prueba fehaciente de vida.
La aplicación permitirá al pensionista identificarse en la misma, o bien a través de Cl@ve o mediante mecanismos biométricos.
Una vez identificado el pensionista en la aplicación, tendrá acceso al servicio para realizar el proceso de confirmación de vivencia.
Realizada fe de vida, si esta es positiva, se remitirá al INSS toda la información necesaria junto con un documento firmado que acredite que ha realizado esta validación por el procedimiento de video-identificación. Este documento será almacenado en los sistemas corporativos del INSS.
Recibida y procesada satisfactoriamente la fe de vida por parte del INSS, se emitirá un justificante al pensionista. Desde la aplicación recibirá un aviso indicando que puede descargar dicho justificante a través del apartado específico de documentos.
Los pensionistas que ya hayan realizado el control de vivencia por este mecanismo podrán ser avisados, en sucesivos años, de la necesidad de volver a acreditar vivencia por un mensaje en esta aplicación.
Para acceder al sistema a través de Cl@ve, debe estar registrado como usuario en la propia aplicación Cl@ve, ya sea a través de DNI o certificado electrónico o presencialmente en una oficina.
Por favor, consulte la siguiente página para saber como registrarse:
https://clave.gob.es/clave_Home/registro.html

What’s New

Version 3.2.0

Nuevo flujo de entrada
Permitir teléfonos de 6 dígitos
Actualización de tecnologías
Mejoras en el control de teclado
Mejoras de estilos

Ratings and Reviews

1.3 out of 5
42 Ratings

42 Ratings

Bunty2015 ,

THIS DOES NOT WORK

I have been trying this app every few days since the beginning of January. I have tried it with my NIE and passport, NIE and driving licence, 12 digit reference number and passport and 12 digit reference number and driving licence. It doesn’t matter which combination I use I still get the same result. It goes through all the stages and says that the authentication has worked and then comes up with an error asking me to star again. What will happen if it doesn’t work before the end of March? Am I the only person having a problem with this?

Oh my name it ain’t nothin' ,

Broken? Unclear confirmation of the verification process.

Used the app and the sequential experience and interface was intuitive, however upon completion of the process I was shown a screen that says the document is ‘signed and sent to INSS’, and, that follow up confirmation will be sent within the application a ‘few hours later’ —this follow up feedback neither arrives confirming in the positive, nor does it arrive in the negative to prompt alternate methods or a repeat of the whole process.

I’m helping my elderly mother complete this task and currently know that we did, as advised, with no hitches / errors weeks ago before a deadline, yet am unable to confirm that this is the case to her or easily understand why not, or to whom we should speak to resolve.

It’s a shame that this app’s design and purpose is really smart, but that the end to end service and user-experience design is not up to spec.

franchescodaniel ,

Make sure your phone is quite new?

I tried with an iPhone 8 and in the last period it went wrong, would not load. And with an iPhone 11 it did perfectly fine! It was really really good! I recommend it! It saves loads of time, it’s software and layout is very easy to manage and understand!

Thank you for the creators of the app! It’s lovely! Good bless you, remember Jesus cares for you and He is the truth way and peace 🤍

App Privacy

The developer, Secretaría de Estado de la Seguridad Social. Ministerio de Empleo y Seguridad Social, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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