Volvo Cars 4+

Was quite good

This app used to work quite well on my hybrid v60. One of the most annoying things is still the lack of a notification when the car is fully charged, it is something other manufacturers do and it used to do. It used to show the right colour car and the charging location front left but the latest update now shows the car as silver with a rear right charging point on the home screen. The car is the correct colour on the car screen. This app is slowly getting worse and worse and if it continues it will stop working completely. Just as well they make cars better than they make apps. Response from developers are more functionality will become available as it is still being developed but it does not say why functionality has been lost. Following the introduction of the bug that changed the car colour and charging point location there have been 2 updates and it is still not fixed.

Developer Response ,

Thank you for the feedback, we really appreciate the time you have taken for this. Right now some functions are not available in the app since it´s still under development. More updates will come, where more functions will be released. We hope that the app will meet your expectations once it´s done.

Not bad, but potentially so much more

When it works it's great. Being able to check you locked your car or get mpg for trips is useful. But it's not reliable enough. It often doesn't seem to get updated information, won't refresh reliably, won't let me log in etc.

By far the most annoying thing is that when you check if you locked the car, invariably it says "unlocked" or "door open" for ten seconds or so before updating. Not good for the heart rate. A simple "last updated" time would help a bit. Also, if the battery on the car is low, and it's gone into power saving mode, you don't get an update. Why doesn't the car send an "I'm going to sleep, here's my latest status" to the server?

There are also some things missing I'd like to see: "send location to car" doesn't work for my V40, no detailed trip route (just start and destination on an unzoomable map) and you can't track the position of the car while it's in motion - why not? There are a few issues in trip tracking too; a short trip (a minute or two) followed by another results in the second trip being ignored and the app reporting the wrong location for the car. I phoned the on call centre and they knew where the car was - just the app that was wrong.

Very handy companion peace of mind

When I first tried to configure my car to work with the app it was not very good experience, I called my UK dealer and they arranged a call back to get some one help me. But in the meantime I approached customer care through the app, surprisingly they have configured my car with the app remotely without me going to dealer or speaking with anyone over phone. It was great !! Ever since I installed this app back in June, it always worked… many times it helped me to check whether car is locked or not and remote locking especially when we were on holidays and parked car bit far from the hotel/ sight seeing locations. The driving journal , car status, pre climate are the features I found it to be more useful. I do drive Mercedes with relevant app, in terms of features volvo seems to lack few on paper but on practicality i see no differences. I hope to see more feature and expect the app will continue to work with same level of reliability.

Developer Response ,

Thank you for your great review! We are happy to hear that you like the app and appreciate the features.