Wallet: Budget & Money Manager 4+

I switched from MoneyWiz to Wallet a few months ago. Wallet has definitely better UI, but... There are some issues which make it difficult to use the application and I’m considering to switch back to MoneyWiz (despite this awful UI).

1. I cannot search/filter through the data. If that would be implemented it will solve issue with scrolling in order to find a certain expense.
2. Why I cannot analyse the monthly/annually expenses by Payee?
3. Payee - There should be an array which holds all the payees used in the past. So by typic first two-three letters it would suggest the payee. It is actually quite simple function to implement.
4. For last three months your “Help” inside the application doesn’t work. Are you planning to fix it?
5. The accounts on iOS - I have 8 accounts added and it’s quite difficult to scroll each time to get to a certain account. Maybe it would be easier to draw 6-9 accounts on the main screen, where is of them is clickable and leads to the account?

Hello there, we regret to hear you are experiencing issues with your app. In order to resolve this, we will need more information. Could you please contact us by clicking on the ''Help'' icon on your mobile device and share more information. This will help us organise the issue so we may help you further with any questions or problems you may have.

I used the app for over a year to budget and track my finances, every few months I had issues with transactions from my bank duplicating in the app and my balance being wrong. Despite this happening multiple times I was always told by the support team (who take weeks of emails back and forth to get anything done!) that there’s nothing they could do and I’d have to fix it manually myself.

The final straw was one month ago logging onto the app to see that all of the transactions and account balances from the past year were completely wrong! Some months the app said I had double the amount of money in my account than I actually did, others it was 10x. All historical data that I assumed would be saved or at least being read from my bank account properly. I contacted the support team and again as told there was nothing they could do, they even suggested that I go back and manually readjust all the balances and transactions!

Hi, we aim to resolve any issues as quickly as possible, but we are sorry that your experience with using Wallet didn’t quite match your expectations. The situation is very complex and we need more time to have it fixed. We promise to get this fixed as soon as we possibly can. Thank you.

What kind of app has a function for 'delete all data', asks the user to type DELETE to confirm deletion, then pops-up a window to say not implemented yet??? More like a sick joke.

Also, what kind of app automatically puts a user's e-mail address as their first name, and puts 'empty' (literally, the word) as their last name by default? Why can't you just let the user enter it themselves? And worst part is, if the user enters any feedback without realising, their e-mail address gets published out for everyone to see! There is no way they can delete their comment. Even changing their name subsequently doesn't help as it does not update. How can a user trust to sync your app with banks when you can't even get this piece of basic privacy right?

I activated Touch ID on start-up but it's not happening at all. Yet another fail. What's the point of that option then?

Why can't users change their base currency? What about those who are relocating and therefore using a different currency subsequently? It probably isn't the bulk of users but it does happen, and it would be lovely to have such a function.

I don't think this app is very ready at all, much less to charge people monthly or yearly. Needs a whole lot more work. Sleek design but definitely undone by the severe functional issues.

Hi there, We're sorry that you have not had a good first experience with Wallet. You can open the Profile settings to change your name, your email is used because that's all we ask for when you first register. Regarding the feedback page, some sort of notification could warn you you are posting publicly, we apologize, but this is not linked to the bank sync, at all. If you need your user data deleted, or want to provide details to report the Touch ID issue, please write to us at support@budgetbakers.com. Thank you for leaving your feedback and review.