The app is appalling. Took 45 minutes to register my details, mobile number and bank card, with stupid navigation, failed buttons and other bugs. Was this written as part of a school project??? Given the time I took it would literally have been quicker to wash the car myself. I’ve used the local centre before on an ad hoc basis, and they’re great, but I wanted to book in at short notice and thought the app would be quicker…I should have just rung them up.

I don’t review apps, but hand on my heart I wish someone had told me about this beforehand. Probably should have read existing reviews. I jumped the gun with download. Honestly I’ve seen a few apps with terrible UI but this app is definitely up there with the worst. Takes ages to register, to the point where I didn’t even finish registering. I don’t feel safe providing details like my phone number or bank details to such a terrible app. It doesn’t integrate with built in keyboard, it doesn’t load car wash locations when you click them but it provides full details when I click on a museum and gives an option to open it on maps. The only way to find a car wash near me is switching to list view. Finally, it feels terribly laggy and every click feels like I’m using a pc with parts from 1999. I wish I could completely remove it from my account

I’ve never felt the need to review an app until now, but Waves is so horrifically designed that I feel like I have a public duty to warn others. The annoying part is that the staff at the Waves sites I have used have been brilliant, and the service excellent, but the interface is so awful on the app that it puts me off booking completely. Laggy, counter-intuitive and prone to sitting on a loading page for minutes at a time….this should be SO simple, but it saps the life out of me. I just. Want. To. Get. My. Car. Cleaned.

Truly a terrible app - horrible UX, copy/paste in fields doesn’t work, no use of Apple Pay or autofill for card details, Apple password fill in doesn’t work. And the design is like something from early 2000 websites. The good news is the website is equally grotty - in fact I think this app is just the website stuck inside an app which is probably why nothing works properly. At least if you use the website then things like passwords and card details work.