Do you feel that society has disabled you and hinders you from receiving the level of customer service you would like?
“Welcome” by Neatebox aims to redress this balance and provides you with an effective communication tool which can help customer service teams give you with the support you deserve.
Simply download the free app, input your details, specify your needs and plan your first trip.
Please request any venues you would like to see included and remember there is strength in numbers so invite your friends and request together for greater impact.
Thanks for using Welcome. This update allows Venues to include more info in the General Info field, and fixes an issue preventing VoiceOver users from updating their profile picture in the app.
Ratings and ReviewsSee All
This levels the playing field in customer service for disabled people
I have used Welcome in many different places such as Edinburgh airport, Jenners, DpubleTree Hilton, Visit Scotland, Edinburgh Printmakers and Kirkcaldy Galleries. Each time I have received a first class customer service experience.
This takes away the anxiety of visiting new places. I can make the service team aware of what access requirements I need before I arrive and each time I have been met at the entrance by the customer service rep and assisted to do everything that I am visiting the venue to do.
If you are disabled please consider giving this app a try out, even if there’s not any venues yet in your area please download and familiarise yourself with how to use it and even book a visit to the demo venue to see how it works.
What’s needed...and it works!
Recently traveled via EDINBURGH Airport and both the assistance staff and the BA check in staff had my details and requested assistance in place. Seamlessly taken to check in, business lounge, then to aircraft. My call is to all International airport hubs, please get this and improve your services! Would personally like this in London City, Heathrow, Frankfurt, Schipol, Bahrain, Dubai, but in a world where travel should be more accessible, this is a no brainer.
Used the WelcoMe app throughout lockdown and pandemic to visit my local RBS branch where I received first class customer service.
Great team at this branch. 10/10 every time.
Would highly recommend both Welcome and RBS
- NEATEBOX LIMITED
- 84.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © Neatebox Ltd
Up to six family members will be able to use this app with Family Sharing enabled.