Send your first online transfer this Christmas – it’s fee-free! New customers enjoy 0 transfer fee and best FX on your first online transfer. *For selected countries.
Get the app, get the deal: 0 transfer fee* on your first online money transfer. Take advantage today!
Transfer money quickly and reliably with Western Union. Send money to your friends and family abroad in over 200 countries and territories.
Choose between cash pick-up, money to bank account, mobile wallet or credit/debit card to ensure your recipient receives the money in their preferred way.
Western Union is a well trusted brand that has existed for over 170 years with over 150 million customers around the world. We make financial services accessible to people everywhere.
We build and offer easy-to-use products and services that bridge digital and physical to give customers choice and reliability, no matter where they are.
Ready to get started? Try Western Union today and send money right away!
Here are your first steps to make an international money transfer:
1. Create a Western Union profile or log in
2. Select the country to send money to
3. Choose how much funds to send
4. Select how your receiver will get it (cash pickup, bank account, credit/debit card, mobile wallet or Digital Banking app)
5. Choose how to pay (credit card, debit card, bank transfer, Sofort, Apple Pay or cash)
6. Add the receiver's details (e.g., bank account details)
7. Review, confirm, send, and track your money transfer
*FX gains apply. Does not apply when sending from Italy to Canada, UAE, US and SEPA countries.
***Delivery times may vary.
****Credit card charges may apply.
Send money with Western Union - favorable exchange rates for senders and no fees for recipients. Send money to a bank, mobile payment service or for cash pickup.
Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.
Have questions about our services? Contact a Western Union sales office near you. Use our distributor locator or call our customer service team at +17203321000.
Additional third party fees may apply.
Ratings and Reviews
Worth the hassle, once I got verified
The verification process was a little bit of a nightmare, but that is understandable given how much identity fraud and financial scams happen online these days.
Since being verified this app has made my life a whole lot easier. It takes multiple payments, including Klarna, Apple Pay and online bank transfer. I no longer have to make the trek to money agents and the online fees are much more reasonable, than in person, while all transfers are done in minutes.
Moreover, you get the occasional loyalty reward which was never the case with the money agents.
Worse experience with worse company
Used them for many years with small issues with almost every transaction - although i dont use them primarily. I use other companies.
Last transaction (i should not have used them) done yesterday - 1st hurdle was payment instruction, on the WU app, there is only the receiver’s name in the reference with WU account details. So, used that info and transferred money.
10 minute later received an email with “EB” reference for payment. So, called helpline and they said EB reference should be used. Told them multiple times, on the app i did not see no “EB” reference. Then got told i should have checked my email!! Really!!!
Called multiple times and every time was told a decision will be made in few hours and i will be notified if money will be sent or not. Being told WU supports millions of transactions each day so i should have used “EB” reference from my email …. Wellll why does WU not make app better by spending a few thousand £s and add EB reference on app too. Complete idiots.
Money was confirmed after 12 hours .. bear in mind i needed this money urgently where i was sending!
Then further 6 hours later, money leaves WU account and reaches Receiver’s bank. So, a total of 18 hours.
Note: money is still not with the receiver as WU or Bank has further delayed the payment now.
So, do not use. I will be closing my account. There are many alternate options now.
This is a crap company with crap customer service.
Developer Response ,
We are sorry to know about your experience. If you still need assistance, please communicate with us and provide more details through the Contact Us section at westernunion.com Our representatives will be happy to review your case.
Do not use this App
I thought I was the only one having issues, but it seems that Western Union has no Auditing on their cancelled transactions.
I've been sending money to my parents for years via Western Union, however I will not be using them at all, and this will be escalated one way or another.
Let me explain how their process works:
1. You enter the details of the person that you are sending the money to, destination country and the amount.
2. Once you submit the form, Western Union makes a requests from the bank for that sum of money.
3. The bank will send the sum of money to Western Union
4. Western Union will now hold that money till it is collected.
5. If the details of the sender is incorrect, the payment instruction will be in a pending state.
6. If the cancel the instruction, it will show as cancelled on the application, and will be removed from the system at their system. DON'T CANCEL via the app. CALL IN AND REQUEST A REFUND.
Western Union has denied that they have taken that money from account even though I sent screen shots from my bank statement with the transactions taken from my account.
I complained via my bank which disputed the transaction, but as expected they denied all knowledge of it.
I have been working in I.T. for many years and this process is clearly fraudulent. I will not take them to court as it would be too expensive for me to do (what they are counting on). I will get this escalated in another way.
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- Contact Info
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The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
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The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
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- The Western Union Company
- 254.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
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- Age Rating
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