Request a chauffeur-driven, class-leading car on-demand or in advance for yourself or on behalf of others.
"...a bespoke five star service for when Uber just won't cut it." British GQ
“Wheely - a personalised chauffeur service that's more inconspicuous than a cab (definite cool points) and way less gauche than a limo, but just as luxurious.” ELLE UK
“I tried Uber’s luxurious London competitor Wheely, and it made me think it's possible for money to buy happiness”. Business Insider UK
Settle back and relax in the quiet comfort of a discreetly coloured, impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old.
All Wheely chauffeurs are highly experienced and rigorously tested on local geography and driver etiquette. Trust them to get you there effortlessly and in class-leading comfort.
Every journey is tailored to your tastes: music, temperature, route… your chauffeur will be happy to comply. You can even stream your favourite music from your phone.
ON-DEMAND OR IN ADVANCE
Wheely represents the next level of on-demand transportation. Download the app to request a car for immediate pick up, or schedule your journey in advance.
BOOK FOR OTHERS
The app allows you to request a chauffeur for yourself or on behalf of other passengers.
RELIABLE AIRPORT TRANSFERS
Fixed fares to and from local airports, with a ‘Meet & Greet’ service with name-boards for arrivals. Business class now extends all the way to your final destination.
Our Support Team is always on hand to offer any help you need in-app or on the phone.
THREE SERVICE LEVELS
Business is our standard service that is anything but standard. First offers even higher levels of comfort. XL is ideal when you need space for more passengers, luggage, or both.
All chauffeurs take as much pride in their appearance as in their vehicles. For them, there is no such thing as a passenger running late: waiting as long as required is simply part of the job.
Meeting a client at the airport, taking staff to a meeting, transporting delegates to an event… Wheely is reliable, flexible, and efficient, eliminating the time wasted on expense claims.
Wheely currently operates in London, Moscow and Paris.
We have made a few small refinements that help the Wheely app to run as smoothly as you would expect.
Ratings and Reviews
I downloaded this app a few months ago but used it for the first time today for 2 trips and was blown away. I opted for a vehicle in the First category and was highly impressed. The S Class cars were all spotless (both inside and out) and incredibly comfortable. The drivers were super professional and drove very smoothly ensuring I had a pleasant ride. It’s a little more pricey than Uber Lux but considering what you get for your money, it’s certainly worth it in my opinion. As for the App itself, it’s pretty straight forward and user friendly - I can’t fault it. Overall, it was a great experience after a long tiring week at work and I would definitely recommend Wheely - I will be using Wheely on a regular basis from now that’s for sure!
Best for airport pickups/drop-offs
Have been using Wheely for a few years now. They are by far the best chauffeur service available. Cars are incredibly clean inside and out. Water and sanitisers available as standard.
Drivers are fantastic, know where they are going and come in full on suits to pick you up. The cars are all new and modern and is overall a very comfortable ride.
I usually use for airport pickups and drop offs and their customer support is fantastic. Drivers always wait for me at arrivals with my name on a sign.
Prices have increased slightly recently but still worth it. Would be good if they provide customers with promo codes here and there
No show on my wedding day. Cannot be trusted.
I booked Wheely to provide cars to transport my wedding party to my wedding ceremony. I was hesitant to book for such a special day at first, but after many conversations with the team at Wheely (specifically Max, Vladimir and Helga), they ‘guaranteed’ (in their words) a chauffeur will arrive in time. Not only did the chauffeur not arrive on time, they didn’t arrive at all. I received a call 5 minutes before the planned pick up time from and advisor confirmed who explained no cars were available, with the tone that they simply could not care less. I was left with the stress of organising emergency transport.
I made the booking over 3 months in advance, and had numerous conversations with various team members who all guaranteed the cars will be available.
Wheely’s customer service cannot be trusted and the chauffeurs cannot be relied upon. I’m not sure how this company are still in business.
Developer Response ,
Good afternoon! Thank you for this feedback. We would like to offer our sincere apologies for the situation mentioned above caused by Supply problem. Wheely Service did not have any intention to let you down, especially on the Wedding day. Could you please kindly text Customer Service via chat and provide some specific details of this journey? It will help us to proceed further investigation. It is of great importance to us to be transparent with all our processes and keep our customer's trust. Best regards, Wheely Customer Service
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