Most of all u gave to work on boarding and exit from the plane… your staff ( compare with other big companies I’ve used) do not have the necessary training for boarding and landing, passengers should be instructed to read the boarding pass and follow the rules… for example: if mai boarding pass says front of plane… that person should board the front of plain…. If it says back boarding, people should go on the back becoming to crowded if the seat is in the back one person boarding the front is going to block everyone… to blame …flight attendants… not being fraud to explain … the same thing on landing … if u ar în the back, use the back exit, front, front exitTo simple and stres free for everyone if only staff is trained properly.! Thank you!

This is a passable app - relatively well designed with most things the customers needs for their flight. The app itself is stable and relatively easy to navigate. I enjoy flying Wizzair, so I have some suggestions to make the app better.1. Every time you open the app after minimising it, it hangs on the intro splash screen for several seconds. Presumably it needs to do a full reload from minimised. Frustrating. 2. There is an option to share a boarding pass with a travelling companion - very convenient in theory. When shared by iMessage/SMS, the image sent is too low resolution to work in airport boarding pass scanners. You need to take a screenshot of the boarding pass then message it to your friend to get it to work. 3. The date format on the boarding passes is, for some reason, in American format - MMDDYYYY. Why not use DDMMYYYY which is the universal format in all European destinations where Wizzair flies? The strange date format has been known to cause confusion with airport staff. 4. It would be very helpful if the app saved your payment information when it comes to paying for additional services, like seat selection - or better still supported Apple Pay. 5. Easy offline access to the in-flight food menu would be a real plus. 6. Covid information for destinations (the app redirects you to the Wizzair website) is out of date - particular example being Portugal/Madeira.

New release of Wizzair app is really poor. Compared to old version it is not clear at all and do not work properly! I’m very loyal customer and flying with Wizzair a lot in last few years. This app choose to check me in for next instead of current flight which caused delay on airport, additional fee and my complaint to wizzair team who try to find paragraphs in they terms and conditions to not cover my cost of fee. Shortly saying Wizzair team (because of they poor app) try to suggest that because there was no evidence of error in they system I deliberately put myself in situation to be nearly late pay fee and now as a bad Customer asking for refund. My case is still ongoing as Wizzair team is unable to supply any paragraph which actually is related to my case but I do believe that if they do not sort out problems with app they will lose good relations with more than one Customer! Come on Wizzair commit and treat Customers fairly if something is wrong as I do not believe that hassle and few quit which is less than 1% of my yearly Wizzair cash spend is something big for you! Fix your issues! Be pro!

Wizz Air should be avoided at all costs. Despite being marketed as a low-cost company, it is far from it. While they may offer some tickets at a lower price during the off-season, additional costs quickly add up. Seat selection incurs extra charges, even for standard seats, and luggage fees surpass those of other airlines. The fitting box at the airport for luggage dimensions is smaller than advertised, leading to exorbitant fees of around £60 for slightly larger bags.There is little that is cost-effective about this airline, except perhaps the service, which leaves much to be desired. The planes are cramped, and the seating is so small that passengers cannot avoid rubbing knees with the seat in front. Furthermore, the ground staff is consistently rude, treating passengers with a lack of courtesy akin to herding cattle.Given the choice, I would opt for a different airline on my usual route. Wizz Air falls short of expectations, earning a negative rating of minus 5 stars from me. I strongly advise against choosing them to avoid inevitable disappointment.