XIQ Mobile CMS 4+

Good update, still some issues though

Wrote this months or years ago - nothing updated since so now down to two stars:

This is a good update over the previous version. Much faster and snappier, quick to connect and some useful features.

However, if you leave it open then go back to it the next time you want to see the cameras, all cameras are blank. What I do is close it after viewing, then open it when I next want to see the cameras. As it connects quickly this works OK. The zooming is a bit counter-intuitive but manageable.

The most irritating part is when you're trying to look at recordings. The time bar at the bottom disappears after 2-3 seconds and you have to get it up again to move along the time bar. Leave it there permanently when in recording view.

Also, on the Mac app you can get it to jump to the next trigger on the timeline; in the iOS app you have to find the triggers manually. Also, the timeline colours used are rubbish - little or no contrast between the continuous colour and the trigger points.

The app hasn't been updated for a long time (bugs not addressed) so only three stars. If the developer would like to discuss further, please contact me.

Developer Response ,

Please visit support.y3k.com and our support staff will try and help you resolve any issues and offer guidance Kind Regards Y3K technical support

Bad system

We have two CCTV systems, one Xvision and one Hikvision. The Hikvision one has been no problem at all, plugged it in and it worked, from day one. Had the Xvision system installed last year and it’s been nothing but trouble. The system is exceedingly difficult to get to connect online. We have to switch the NVR off and back on to get it to go online and on playback, the recorded image jumps. I have just had to contact Y3K who supplied the system and they want me to reboot the whole system and change the IP address. Agrevation I don’t need which is why I paid someone to install it for me!

Developer Response ,

Please visit support.Y3K.com and raise a support ticket where the staff can assist with you difficulties
Kind regards
Y3K support team

Since last update it’s significantly better!

I use to have problems getting this app to behave but since the last update it is significantly better, it records correctly and reliably displays all my cameras in HD. I have now moved back to using this software for all my camera settings, previously I ditched it for iSpy which worked but was poor quality for viewing remotely, relegating this app for occasional viewing when I could get it to respond. However now this app uses a fraction of the resource iSpy uses and works well. It is again my preferred choice for my security camera software.