The new and improved Yodel by InPost app now includes more features Delivery to InPost Lockers, Returns & Click & Collect.
Keep track of your parcel deliveries, book returns, UK mail and manage Click & Collect orders with ease. Download the Yodel by InPost app now and enjoy a seamless parcel management, delivery experience and delivery service with your local parcel delivery app.
Easily track your parcel deliveries, food deliveries, and UK mail to your doorstep in real-time with our parcel tracker app. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you can track and trace deliveries and always know the status of your local parcel delivery, and you can even nickname your parcels to keep track of them with our app.
Get a safe delivery service, every time
If you're not home to receive your deliveries, our parcel tracker app has got you covered – including the option to deliver your parcel to an InPost Locker. Our parcel tracking feature provides 2-hour delivery windows on every parcel to your door, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place.
Keep track of every parcel on the go
Managing delivery tracking and multiple parcel deliveries from our brands is a breeze with our parcel tracker app. You can track and trace deliveries and multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace deliveries from your local parcel delivery app.
Get notified on updates, no spam!
Stay informed on your delivery tracking, food deliveries, and UK mail with our parcel tracking message centre. Our parcel tracker app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you.
Our friendly customer service is on your side
If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app delivery experience, making sure you get the most out of your local parcel delivery app and delivery tracking service.
We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery with the Yodel delivery service again!
Start using the Yodel by InPost app today, and get a delivery experience that is seamless with Yodel by InPost parcel tracking!
When it works well, Yodel is brilliant. When it goes wrong (eg courier can’t locate address correctly) it dreadful. There is no quick way of speaking to an agent — just a bot or a tedious chat process that often fails mid-call with no option to reconnect without starting from scratch again with a new agent. If a courier fails to reach the correct address, leaving a card is pointless. The courier should ask for further instruction/advice by telephone. Taking a parcel back to depot adds delay which is useless for perishable deliveries (eg plants). Reporting the problem through the app is useless when the app agent cannot contact the depot! My location is correct on satnav but poses problems in precision due to a mix of House names and House numbers. What3Words is more precise but it’s use by Yodel is not widely known and not routinely collected by senders of parcels. I have now registered my What3Words address on the Yodel app and hope this reduced future problems. I am disabled and housebound so very dependent on home delivery. It is frustrating when organisations retreat behind bots and chat lines to avoid simple phone communication ( but NOT through premium rate numbers, PLEASE!). Yodel is improving but has a way to go.
Michelle
Shelley2325
Yodels app use to be the really good but now it just says your packet will be delivered today it doesn’t give you a time frame which is rubbish. It’s 6.45pm on a Saturday evening I’ve been waiting for my dogs butternut box which is a frozen dog food all day today it says will be delivered today but doesn’t say when and if it’s not delivered today it will be ruined as I can’t re freeze it if it’s been out of the freezer 24 hours which considering it was dispatched yesterday by butternut box to yodal and it’s not yet been delivered if it doesn’t arrive in the next couple of hours it means my dogs food will only be fit for the bin. And at £50 a box I’m far from impressed and I imagine butternut box will not be happy that I ask for a refund or a replacement. Yodal use to be an amazing company but since it was taken over by InPost the delivery side of things needs a vast improvement. I will continue to use the locker service but the postal side I won’t be using which also means unless butternut box finds a better delivery service I’ll need to find a new dog food provider as well as waiting all day with no time frame given and the stress of waiting for a £50 delivery of any kind that not shown up on a weekend when you can’t contact people is just not good enough. Yodal really need to improve this service before they lose all there customers.
Inaccurate delivery dates
Feelix6
Several times now I’ve arranged to be home or arranged to go in to the office, to ensure I’m home for these deliveries only to find the date changes. So all week, since Monday, my app has said the items will arrive Friday. It’s now Weds and as of this morning, the app still said Friday, so I went into work. Then I get a message an hour before scheduled delivery, to say the items were being delivered today. Dashed home, only to find 2 of the 3 deliveries (which were all sent by the same sender on the same day) had been delivered. I contacted customer support - don’t bother ringing as it’s pointless - and spoke to someone on the chat. The first person cut me off. The second person was pleasant but couldn’t tell me when the 3rd parcel was coming. This is the first time this has happened. I never have these issues with Evri or Royal Mail. Delivery drivers are nice but the app itself is inaccurate. At least update people the night before, so they can make plans the following day. Bringing deliveries forward by 2 days and giving only 2 hours notice, I unacceptable. And it was only by chance I knew, because I got an email. I should have been notified through this app really.
Customer experience lets it down
NathanDean99
Overall the App itself is fairly easy to use, lets you know when the order is being delivered ect. But with the experience I’m still having, I don’t recommend using yodel at all. I ordered my parcel a week ago from now, and I am still yet to have any update where my parcel is and when it will be delivered. This wouldn’t be such an issue if I didn’t opt for the next day delivery, but considering I haven’t had an update since the app stating “there’s been a delay” my parcels whereabouts i unknown. This is when I contacted yodel 3 times to each have the same response” please allow 48 hours while we track this for you” having waited that long, yodel still can’t seem to find me a correct answer to where my parcel still is. I then had someone tell me to expect to receive a text message with my 2 hour slot option, which I never received. Overall I am still waiting for an update that seems like it will never happen, just wish places such as ASOS wouldn’t rely on yodel as their courier as there are much better, reliable options out there, such as DPD with their amazing track record
We’ve delivered some key updates under the hood of our app to enhance your experience.
Version 5.12.0
The developer, InPost Delivery Network Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
InPost Delivery Network Limited
Size
73.7 MB
Category
Lifestyle
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
