Your Ashford BC 4+

Ashford Borough Council

    • 4.0 • 28 Ratings
    • Free



Have you ever been out in the borough and spotted something that needs sorting?
Or maybe your bin wasn’t collected when it was due to be?
There’s now a convenient way for residents to report their concerns directly to us – by using the Your Ashford app.

The app can be used in a number of ways and helps us to deal with any concerns more rapidly. Use it to:

• Report environmental issues (e.g. fly tipping, dog fouling, etc.)
• Check recycling and refuse services
• Report missed bin collections
• Make payments online (e.g. Council Tax)
• Find your local councillor
• Contact us (there is the option to create an account, so all correspondence will be in one place and both trackable and accessible 24/7).

We all want to keep our borough beautiful. By using the Your Ashford app, you’ll enable officers to deal with your concerns more quickly and effectively, as they’ll be able to access reported issues while on the move themselves.

So if you’re out and about and spot something, don’t ignore it – report it!

What’s New

Version 8.0.5

- Bug fixed.

Ratings and Reviews

4.0 out of 5
28 Ratings

28 Ratings

TheOnlyRealMatt ,

Good for reporting tipping but be improved

I have reported several fly tips and credit to all involved these have always been resolved quickly so well done on that aspect.
Some items seem to be missing though, I could not see a straightforward method to report some vandalism to a bus stop and also it would be useful to report pot holes which again is missing from the app.
I love that you support the what three words to give easy accuracy to the location. Maybe a direct link could be introduced for speed and ease.

MrsBucket2 ,

Useful app

Have been using this app for a while and it is very handy. I’ve been able to report fly tipping with ease until recently. Now I am unable to download photos/files or take a direct photo on my iPhone 8. Other than this I recommend using this app.

duckHalo ,


Couldn’t do what I needed to do on the app. It just ported me back to the Ashford county website. Waste of time.

The app sign up process is cumbersome and needs updating. I already have a Web login why make me do another for a confusing half baked app that’s a website back end interface anyhow?

Another useless app you don’t need.

App Privacy

The developer, Ashford Borough Council, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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