If you've ever been stranded at a European airport or had your luggage lost by an airline, you can now use this mobile app to check your rights immediately, on the spot.
Launched by the European Commission in 2013, the app now covers all modes of transport in the EU – air, rail, bus and boat.
Passenger rights gives clear and concise information on travel rights in the European Union. The question/answer format makes it easy for you to identify the problem you're having and get a clear explanation of your rights concerning that problem, and the options available to you.
The app includes features for visually impaired people (when supported by the device), is available in 25 languages and uses local storage on your device to avoid the need for data connectivity whilst travelling.
This app has been updated by Apple to display the Apple Watch app icon.
•iOS 11 compatibility
•Fixing crashes that were occurring at launch
Ratings and Reviews
No mention of Body Scanners
Amazing! The one issue on everyone's lips this summer for travellers' rights - body scanners - and Commissioner Kallas fails to mention anything on this app! In 2011 the Commission ruled that there must be an opt-out for travellers. They also ruled that backscatter Xray scanners must not be used and Manchester airport continues using them to irradiate flyers. Since the UK has continued breaking European law, Commissioner Kallas has hidden his head in the sand and the information on this app (or lack of) continues to demonstrate this. Without any information on this app on what passengers can do when flying to the UK, it remains painfully lacking.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- European Union - Publications Office
- 19.3 MB
- Requires iPadOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Albanian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Spanish, Swedish
- Age Rating
- © 2014-2017 European Union